LCC is pleased to offer Refund Select through ECSI which can be accessed through Banner. Direct deposit is the fastest and most secure way for students to receive their refunds. LCC students will have full control of their refund profile and may add, delete, or change the bank accounts as they see fit. LCC will not share any personal information with ECSI, the student will input the necessary information to set up their refund preference.
We recommend direct deposit for fast, safe delivery of your refund into your personal bank account.
Refund Select
Refund Select is easy, fast, and convenient for students. They will set up secure, online refund profiles (bank accounts to receive disbursements); receive emails when a distribution is pending and notification emails when a deposit has been made.
Sounds good, what's next?
Please ensure that your student profile with LCC is up-to-date
**Please ensure that your student profile with LCC is up-to-date including your phone number, address, and date of birth to enable selection of your refund preference and/or receive your refund check. You may view and update your student profile in Banner Self-Service.
- Students should have their nine digit bank routing number and their bank account number available.
- Sign in to Banner and select Student Finance and Click “Refund Selection-ECSI”.
- Login to your ECSI profile to view refunds and account options, and select a refund disbursement method.
*Please note: if it’s your first time accessing your ECSI Profile, you will need to reference the Heartland ECSI Welcome letter received in your student email in order to log in.
Refund Process
During your enrollment at Lansing Community College, you may receive financial assistance and/or payments that exceed your semester tuition and fee charges. The overpayment can be received as a refund on your student account. All refunds will be processed as direct deposit or paper check through Heartland ECSI RefundSelect. Selecting your preference now ensures that your refunds are processed the same way each time. Direct deposit to your personal bank account is a much faster and safer refund method.
Refunds are automatically generated for students who have a credit (negative) balance on their student account. Refunds are issued to students for a variety of reasons including disbursement of financial aid, dropped courses, and/or when out-of-pocket payments exceed the cost of a student's tuition and fees.
If you have any questions about your student refund, contact Heartland ECSI’s RefundSelect Customer Service Team at 1-844-760-6052.
Please see important dates for financial aid refund dates.
NOTICE:
*Students who are under the age of 18 will be mailed a check for any refunds, to the address that is on file with the college.
**If no refund preference is set up, a check will be mailed to the student's address that is on file with the college.
***Parent borrowers of Federal Direct PLUS Loans who do not sign the authorization to release funds to their student will be issued a paper check by LCC for excess Parent PLUS Loan funds.
Questions?
Please contact the Student Finance Office at 483-1272 option 3.
Contact Us
Phone Hours
517-483-1272, Option 3
Monday - Friday - 10 am - 4 pm
Mailing Address
Student Finance
Lansing Community College
309 N Washington Square, Suite 200
Lansing MI 48933