Short-term Training

Technical Support Specialist Training

Launch your career in Information Technology (IT). In eight weeks, you can learn the skills needed to become a full-time Technical Support Specialist with the potential to earn $22-24 per hour, with benefits.

This program is designed to help those with no experience or prior training in the Information Technology field gain entry-level employment. Participants will work to increase their customer service skills while gaining the technical knowledge needed for day-to-day tasks. Upon successful completion, participants will gain three nationally-recognized credentials CompTIA ITF+, CompTIA A+ and Certified Customer Service Professional. Additionally, participants will gain a thorough understanding of how to obtain and maintain a job in the IT field.

Credentials Gained
CompTIA ITF+
CompTIA A+
Certified Customer Service Professional

Career Opportunities
Average wages: $22-24/hour
Growth of field: Projected 5-10 percent growth over the next 10 years
Average number of monthly hires in the region: 75
Jobs related to this training: Service desk analyst, Technical support specialist, Field service technician, and more!

Program Highlights

• A new career in 7 weeks
• Gain three industry-recognized credentials
• Opportunities to engage with hiring employers in the area
• FREE training for eligible participants

Requirements for Training

• High School Diploma or GED
• Complete the IT IQ Assessment provided by the Job Training Center

Program Details

• 8 week course, typically Monday – Thursday; Friday is tutoring/test prep
• Class times vary, typically 12:30 – 5:30 p.m. online with some in-person tutoring/test prep
• Format: Hybrid;  predominantly online with some in-person instruction

Application deadline: September 8, 2023

8-week training

Average wage: $22-24/hr

Date: Starts September 18, 2023

Registration information

Short-term Training

Bookkeepers are vital to the financial health of many organizations. They are responsible for the day-to-day organization of financial records, documenting transactions and assisting with accounting reports. 

The Bookkeeping Professional program will prepare individuals through the application of basic accounting principles, introduction to industry-related technology and software, as well as enhance customer service and professional communication. This program will provide you with the skills needed to stand out to potential employers when looking for an entry-level bookkeeping role. Upon successful completion, participants will be able to sit for the exams needed to become a certified Bookkeeping Professional and Microsoft Office Specialist, as well as gain a thorough understanding of how to find and maintain employment in an entry-level accounting setting. 

Credentials Gained:

• Certification of Completion
• Microsoft Office Specialist 
• Intuit Bookkeeping Professional

Career Highlights:

• Average Wages: $20.49/hour
• Average number of monthly hires in the region: 162
• Jobs related to this training: Accounts Payable; Accounting Clerks; Accounting Assistants; Accounts Payable Specialists; Accounting Specialists; Accounting Technicians and more!

Program Highlights:

• A new career in 10 weeks
• Become a Microsoft Office Specialist and Intuit Certified Bookkeeping Professional
• Opportunities to engage with hiring employers in the area
• Funding opportunities available for eligible participants

Requirements for Training:

• High School Diploma or GED

10-week training

Average wage: $20.49/hr

Check back soon for registration information.

Short-term Training

Every office, in any setting, requires effective and efficient office support in order to get the job done. The Administrative Assistant program will prepare individuals to be just that, by applying modern business techniques along with the customer service skills needed to create a positive culture. This program will provide you with the skills needed to stand above the rest when looking for your entry-level administrative role. Upon successful completion, participants will be able to sit for the exams needed to become a certified Microsoft Office Specialist and gain a thorough understanding of how to find and maintain employment in the business world.

Credentials Gained:

• Certification of Completion
• Microsoft Office Specialist

Career Highlights:

• Average Wages: $18.40/hour
• Average number of monthly hires in the region: 163
• Jobs related to this training: Administrative Assistants, Secretaries, Office Coordinators, Administrative Specialists, Administrative Coordinators, Program Assistants, and more!

Program Highlights:

• A new career in 10 weeks
• Become a Microsoft Office Specialist
• Opportunities to engage with hiring employers in the area
• Funding opportunities available for eligible participants

Program Length:

10 weeks, Monday – Friday

Class time: Times will vary

Format: Hybrid; predominantly online with some in-person instruction.

Requirements for Training:

• High School Diploma or GED

5-week training

Average wage: $18/hr

Check back soon for registration information.