1. What is a proctor?
A proctor is someone who administers a test. The proctor must be associated with some kind of educational institution, such as another college or university testing center. Work places, even if the work place itself is an educational institution, are not acceptable for proctoring due to a conflict of interest. For the same reasons, the proctor cannot be someone with a personal history with the student. The student must contact potential proctors and obtain general contact information if the proctor agrees to administer their exams.
Military Personnel can use an education center/coordinator. If this option is not available, you may use a reporting officer.
2. Do I need a proctor?
You may need a proctor if your instructor requires that you take your exams in a secure testing environment. If you live in the Greater Lansing Area you can test at the Downtown Campus Course Testing Center, West Campus Student Services, East Campus or the Livingston County Center in Howell.
If you live outside the Greater Lansing Area and would like to test off campus, then you will need to locate a college testing center closer to you to administer your exam(s).
3. How do I setup a proctor?
- To set up a proctor, contact someone at your local college or university testing center. You can usually find testing center information on the college website. Almost all college testing centers provide this service for other students. Record the proctor's name, phone number and email address. Make sure to review if the proctor charges a fee for services. Fees are the responsibility of the student.
- Once you have the proctor's information please enter the information on the LCC Online Course Proctor Request Form.
- If your proctor choice is approved, we will send a confirmation to your LCC email address letting you know everything that you will need to do. If it is not, we will contact you and advise you as to how to obtain a proctor who will work.
- You must re-new your proctor every semester by contacting the Testing Support Office at (517) 267-5503.
4. How will I know that my proctor request has been approved or denied?
The Testing Support Office will send you a proctor verification notification to your LCC email address.
5. Will I be charged proctoring fees?
All proctoring fees (if any) are the responsibility of the student. Please contact your proctor regarding fees.
6. Is there a deadline to setup a proctor?
Students are encouraged to submit proctor requests as early in the semester as possible. At a minimum, to ensure that proctors are approved in time for final exams, we encourage students to submit their proctor requests at least 5 days prior to the open date of the first proctored test.
7. How long does it take to set up a proctor?
We require 5 business days to process a proctor request.
8. How often do I need to set up a proctor?
A proctor needs to be set up once per semester for every semester you are taking online classes. Once your proctor is verified we will send all of your online course exams to your proctor.
9. What do I do if my schedule changes?
Contact the testing support office immediately regarding any changes to your semester course schedule. (including adds, drops, incompletes, etc.)
10. What do I do if I have problems with my proctor site or if I need to change a proctor?
Contact the testing support office immediately regarding any proctor issues or changes.
11. Do I need to set up a proctor for each online course for which I am enrolled?
No, once your proctor is verified we will send out all tests for each online course.
12. I am an EArmyU student who has just been deployed, how do I set up a proctor?
Please follow the steps from question #3. Military Personnel can use an education center/coordinator. If this option is not available, you may use a reporting officer.
13. How long will it take for my test(s) to be sent to the proctor?
Usually within 1-3 business days of receiving your tests from your instructor.
14. I'm enrolled in a hybrid course. Can I set up a proctor to take my test somewhere other than the Downtown Campus Course Testing Center?
No. We only approve off-campus testing for LCC online learning students.
You can reach the Testing Support Office by calling 517-267-5503. We can also be reached by email at email@example.com.