The Testing Support Office (GB 2227) is available to faculty who are using Testing Services for course exam administration. You may also email firstname.lastname@example.org or call us at 517-267-5503 if you have any questions.
Online Course Test Proctoring
Online instructors who have exams that need to be proctored should follow these guidelines:
- Instruct students they can test at these locations:
- Downtown Campus - Testing Center (GB 2228)
- West Campus Student Services
- Livingston County Center
- East Campus
- ONLINE COURSES ONLY: The Testing Support Office will send your tests offsite to students who have successfully set up an approved offsite proctor. This is almost always another college testing center. Students should request an offsite proctor at least 5 days in advance of their first proctored test. They only need to submit one request per semester. Inform your students that they can find instructions on how to do this by visiting our website or by calling us directly at 517-267-5500.
- Students in online courses, taking proctored D2L exams, can also elect to test virtually with ProctorU (testing fees apply). Students can find more information on ProctorU by contacting us at 517-267-5500 or by visiting our website.
- All online course proctored exam information (coversheets) should be submitted electronically, via the myLCC work tab - Employee eToolbox - Testing Services Coversheets. Paper exams can also be uploaded when submitting exam cover sheets electronically, or dropped off in person, by the instructor or department staff member. We encourage faculty to submit everything electronically.
- Exam coversheets should be submitted at least 3 business days prior to the test open date. This is to ensure processing time for exams that need to be sent for students testing at other college testing centers or other approved offsite proctored locations. It is helpful if faculty are able to submit all exam coversheets at the start of the semester.
- Testing Services will ensure exams are available for students to take at the Downtown Testing Center, West Campus, East Campus, Livingston County Center, and all approved offsite proctored locations.
- Students in hybrid courses typically test at the location (campus or extension center) their course meets. Hybrid courses are not eligible for non-LCC testing sites or ProctorU.
- Due date test extensions should be emailed to the student directly. The student should be told to present the email when arriving to test. We will not administer a test that is past the completion date without approval from the instructor.
- Exams completed at the Downtown Testing Center must be picked up in person in the Testing Support Office (GB 2227). Paper exams from online courses that are completed off campus or at an extension center will be emailed to the instructor.
Lecture Make-up Tests
Test proctoring is available for make-up tests for face-to-face courses. Please limit submissions to students who missed your scheduled in-class exams. We are unable to administer exams for entire face to face courses.
- Be sure to submit a cover sheet for each student taking a makeup test.
- We strongly encourage faculty to submit all exam cover sheets and paper tests electronically, via myLCC work tab. If you need to submit a paper exam, you can now attach your exam file as part of the coversheet submission process. We will print paper exams for students when they arrive to test. Faculty can also drop off in person if necessary.
- Completed paper exams must be picked up in person at the Testing Support Office, GB 2227, across the hall from the Testing Center.
Submitting Exam Coversheets
- Login to myLCC -> Work tab -> Employee eToolbox -> Faculty Services -> Testing Services-Coversheets
- Select your course - Click Next
- Edit your phone number if needed - Click ->
- Select individual students or entire class
- Click to extend time allowance for any students with extended time testing accommodations from the Center for Student Access
- Select course type, fill in Test Name, Time Limit, Open Date and Due Date, click ->
- Select materials allowed/no materials allowed
- Upload your exam file if submitting a paper test, we will print the exam for your student(s) when they arrive to test
- Include any special instructions for the student, if applicable
- Input your D2L exam password in the Proctor Instructions/Password field unless you are submitting paper exam(s)
- Click to Submit
Testing Services will receive notification of your exam submission via email. Please call the Testing Support Office at 517-267-5503 if you have any problems submitting your coversheets.
Students with testing accommodations
Testing Services proctors exams for students with the extended testing time and quiet room accommodations.
- Student accommodations can be established through the Center for Student Access.
- Once a student establishes accommodations and provides them to the instructor, it is the instructor's responsibility to note the extended time on that student's exam cover sheets.
- Students who are eligible for testing in "Quiet Rooms" should call us at 517-267-5500 or email email@example.com to schedule their appointment.
- Students with extended time allowances can test at the testing center on a walk-in basis. No appointment is needed.
Requirements for Service
Faculty are responsible for submitting exam information via "coversheets" found in the myLCC work tab - Employee eToolbox. Paper exam files can be uploaded with the coversheet submissions.
When a Student is Caught Cheating
When an incident occurs, Testing Services will submit a detailed description of the incident in the form of an incident report. This report will be emailed to the instructor and the appropriate Associate Dean. A report will also be submitted to the Office of Student Compliance. In addition to the action the instructor chooses to pursue, the student will be required to meet with Student Compliance. Instructors will have the option to provide input to Student Compliance regarding the incident report. Normally we will have a video recording available to view depending on the type of incident.
What to Tell Your Students
In order to serve students to the best of our ability, we ask that instructors inform their students on how they can be prepared to test at the Testing Center.
- Tests will be given out up to one hour before closing time.
- A picture ID is required to test
- Students should not leave the testing room until they are finished with their exam. Encourage them to consider using the restroom before they come to the Testing Center.
- Students should know this information:
- Instructor Name
- Course code (e.g. PSYC200, BIOL120)
- Test Name (e.g. Test 1, Midterm, Quiz4)
- Cell phones, smart watches, and other electronic devices are prohibited in the testing room. Cell phone lockers and cubbies for storage are available in the testing center lobbies.
In addition, always refer students to our Course Testing Page
Services Not Provided for Faculty
- Exams for entire class groups that meet face to face
- Score entry for courses
- Exam grading
- Course evaluations
- Collecting or returning student journals, homework, and/or projects