LCC is back online!
Passwords for all students and employees have been reset. You must change your password to be able to log in! Please review the “For students” or “For employees” section for instructions on how to set a new password.
The Mid-Michigan Police Academy, Fire Academy, Corrections Academy, Aviation Technology courses in Mason, and all scheduled clinicals will continue on Monday, March 20.
All other classes, events and activities – both on-campus and online – will continue beginning Tuesday, March 21.
For students
Students using their own laptops and devices
All students need to update their passwords. You can change your password by visiting my.lcc.edu and selecting “Forgot my Password?”
If you need any technical assistance, please contact our Help Desk at 517-483-5221.
For other questions, please review the Q&A section of this webpage. If you have specific questions about your classes, please contact your instructors.
Students using a laptop borrowed from the LCC Library
Please stop by our StarZone Care Center for help! Please bring a personal device, like a phone or tablet, that has access to the non-college email you designated as your recovery address for your LCC account.
Monday
Downtown Campus, Gannon Building, room 2214
- 11 a.m.-noon
- 3-4 p.m.
- 5-7 p.m.
West Campus, computer lab
- 11 a.m.-7 p.m.
Tuesday
Downtown Campus, Gannon Building, room 2214
- 8 a.m.-7 p.m.
West Campus, computer lab
- 8 a.m.-7 p.m.
Wednesday
Downtown Campus, Gannon Building, room 2214
- 8 a.m.-7 p.m.
West Campus, computer lab
- 8 a.m.-7 p.m.
Thursday
Downtown Campus, Gannon Building, room 2214
- 8 a.m.-5 p.m.
Our IT staff will help with an important security update and additional assistance with your password reset. It should only take 10-20 minutes.
If you cannot come to campus during that time, you can call the Help Desk at 517-483-5221.
If you need any technical assistance, please contact our Help Desk at 517-483-5221. They’ll be able to help you get everything running like normal.
For other questions, please review the Q&A section of this webpage. If you have specific questions about your classes, please contact your instructor.
For employees
Employees using LCC laptops or cell phones
You need to stop by our StarZone Care Center for help! Please review the schedule below, and bring a personal device, like a phone or tablet, that has access to the non-college email you designated as your recovery address for your LCC account.
Monday
Downtown Campus, Gannon Building, room 2214
- 8-9 a.m.: eLearning, Course Information Management Team, Center for Data Science, Academic Affairs, Center for Teaching Excellence, Purchasing, Accounting, President’s Office
- 9-10 a.m.: Division offices and leadership teams for HHS and A&S, Compliance and Risk Management, Financial Services
- 10-11 a.m.: Library, Learning Commons
- 11 a.m.-noon: Faculty and students
- Noon-1 p.m.: Student Affairs
- 1-2 p.m.: Marketing, Human Resources, Administrative Services, and HHS and A&S division staff
- 2-3 p.m.: K-12 Operations and External Affairs
- 3-4 p.m.: Faculty and students
- 4-5 p.m.: Office of Diversity and Inclusion
- 5-7 p.m.: Faculty, staff and students, as needed
West Campus, computer lab
- 9-10 a.m.: LCC East, Livingston County Center, and Aviation Maintenance Technology
- 10-11 a.m.: Business & Community Institute
- 11 a.m.-7 p.m.: Technical Careers faculty, staff and students
Tuesday
Downtown Campus, Gannon Building, room 2214
- 8 a.m.-noon: Faculty and students
- Noon-7 p.m.: Faculty, staff and students, as needed
West Campus, computer lab
- 8 a.m.-7 p.m.: Faculty, staff and students, as needed
Wednesday
Downtown Campus, Gannon Building, room 2214
- 8 a.m.-7 p.m.: Faculty, staff and students, as needed
West Campus, computer lab
- 8 a.m.-7 p.m.: Faculty, staff and students, as needed
Thursday
Downtown Campus, Gannon Building, room 2214
- 8 a.m.-5 p.m.: Faculty, staff and students, as needed
Our IT staff will help with an important security update and additional assistance with your password reset. It should only take 10-20 minutes, although you might need to wait in line. Please be nice to them – they’re very tired!
Employees using their own laptops and devices
All employees need to update their passwords. You can change your password by visiting my.lcc.edu and selecting “Forgot my Password?”
If you need any technical assistance, please contact our Help Desk at 517-483-5221.
For other questions, please review the Q&A section of this webpage. If you have specific questions about your work, please contact your supervisor.
Q&As
Is my personal and financial data secure?
How are classes going to make up for lost time?
When will classes continue?
When are assignments due in D2L?
How does this impact student payment information in TouchNet?
I have questions about Financial Aid, the Testing Center, Counseling, and other non-technical concerns.
Do I still need my StarCard to get into LCC buildings?
Will employees be paid on time?
What happened?
Did the college suffer a ransomware attack?
Who is responsible for this incident?