Lansing Community College
Procedure Details

Procedure Title: Incomplete Grade
Procedure #: RO.033
Revision #: 000

Unit Responsible: Registrar’s Office
Individual Responsible: Registrar or designee

Effective Date: 10/24/2025
Initial Approval Date: 10/24/2025
Last Review/Update Date: 10/24/2025
Next Review Date: 10/01/2028

*Does this procedure support a Board Policy? Yes
If yes, identify: 3.030-Academic Records

Board policies can be found at: LCC Board of Trustees Policy Page

*Does this procedure support HLC criteria and/or Assumed Practices? Yes
If yes, identify: 3D, C1

HLC Criteria can be found at: HLC Accreditation Criteria
HLC Assumed Practices can be found at: HLC Assumed Practices

*Does this procedure support a State or Federal Regulation? No
If yes, identify: N/A

*Note: Standard Operating Procedures should be in furtherance of some LCC policy and/or accreditation criteria, even if the relationship is not direct. Assistance in determining this information can be obtained from the Academic Procedure Advisory Committee (APAC) and/or the Accreditation Liaison Officer.

Incomplete Grade, BP 3.030

1. Purpose

To provide clarification on expectations for faculty, staff, and students regarding the incomplete grade process.


2. Scope

Applies to Lansing Community College (LCC) students who receive an Incomplete grade, and to instructors and staff who report and maintain incomplete grades.


3. Prerequisites

An incomplete ("I") grade will not be counted toward the establishment of an earned grade point average (GPA) or toward graduation from LCC.


4. Responsibilities

  • Registrar’s Office – Responsible for updating and maintaining the deadline date, processing the change of grade form when coursework is completed or deadline has passed, updating student record accordingly, and managing student registration, when appropriate.
  • Instructor(s) – Responsible for establishing the coursework completion deadline, if not the end of the next regular semester (summer excluded), evaluating submitted coursework, and reporting change of grade in a timely manner. 
  • Academic department or division – Responsible for communicating with the Registrar’s Office when changes in the grade or deadline are needed. 
  • Student – Responsible for requesting/initiating the “I” grade request, for completing the coursework by the defined deadline date, and for contacting the appropriate department(s) prior to re-registering for the same course(s) in a future semester.


5. Procedure

  1. The student will initiate a request for an “I” grade with their instructor.
  2. If a student has a legitimate reason for not being able to complete a course during the given semester, has no more than 25% of the course’s graded assignments left to complete, and can complete the remaining assignments without further faculty instruction, the instructor will approve the student’s request for an Incomplete, unless the student is enrolled in a specialized accreditation program that prevents the Incomplete from being granted.
  3. After the instructor issues an “I” grade in the Student Information System, they complete the Incomplete Grade Form.  The Incomplete Grade Form will be used by the appropriate academic department or division to notify the student via their LCC email.
    1. The Incomplete Grade Form will indicate, in detail, what work needs to be submitted, the grade that will be assigned if no further work is completed, and the deadline date for completion of the work. 
  4. All incomplete work must be made up by the end of the following semester (summer semester is excluded) unless an earlier final deadline date for completion of work is identified by the instructor or department.  If no further work is completed, the student will be assigned the default grade. 
  5. An extension may be granted if a written request by the student is approved in writing by the instructor and department no later than the deadline date. The department must notify the Registrar’s office in writing of any changes to the deadline date for adjustments to be made on the student record. 
    1. If not notified in writing of changes to the deadline date, the "I" grade will default to the grade specified if no further work is completed.
  6. Students will communicate with the academic department before registering for the same course in which they received the “I” grade in the next semester. 
    1. Students will be dropped from any course(s) that still have an “I” grade on record.
  7. Upon submission of completed work by the student, instructors are responsible for processing within 10 business days and reporting the official change of grade form.


6. Reference


7. Definitions

Incomplete Grade - An "I" (incomplete) will not be counted toward the establishment of an earned grade point average (GPA) or toward graduation from LCC. All incompletes must be completed by the end of the following semester (summer semester is excluded) or earlier if an earlier date is established by the instructor or department. An extension may be granted if requested in writing by the student and approved in writing by the instructor and department by the last day of the deadline; otherwise, the "I" grade will be converted to the grade specified if no further work is completed.