LCC is back online! Students and employees must change their password. See for instructions. Please bring a personal device, like a phone or tablet, that has access to the non-college email you designated as your recovery address for your LCC account.

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Lansing Community College

Welcome to the Lansing Community College Help Desk, where you can get quick answers to your technical questions online!

LCC Help Desk Hours

Monday-Thursday: 7:15am - 10:30pm
Friday, Saturday & Sunday: 8:30am - 4:30pm

Online chat available 9:00am to 6:00pm Monday through Friday

Find answers to your technical questions online using the 5Star Service Center.

Submit your technical questions via e-mail

If you cannot find the answer to your technical question you can submit a question to the Help Desk online using the 5Star Service Center.

Call the Help Desk

You can reach the Help Desk by calling 517-483-5221 or via e-mail at

Website Feedback

Submit or report technical issues regarding the public LCC website.

Website Feedback

5Star Service Center

The 5Star Service Center allows you to find answers to your technical questions, submit a ticket, or chat with the Help Desk.

On a Mobile Device? Access the Mobile 5Star Service Center

5Star Service Center 5Star Mobile