Your Lansing Community College student account will require multi-factor authentication beginning March 4, 2026. You must sign up for our multi-factor authentication service, Duo Security, by Wednesday to continue accessing D2L, Banner and other LCC systems.

Watch this video to learn how to sign up, or follow these steps:

1. Check your LCC Gmail for a Feb. 18 email from Duo Security (no-reply@duosecurity.com) with the subject line “Duo Security Enrollment.” It’s easiest to do this on a laptop or other device, separate from your phone.
   
   
2. Using your laptop, click the enrollment link in your email and follow the prompts. When your screen asks “How would you like to verify your identity?”, select Duo Mobile app and add your phone number.
   
   
3. On your smartphone, download the Duo Mobile app.
   
   
4. Use the Duo Mobile app on your phone to scan the QR code that appears on your laptop screen. (If you are using your smartphone rather than a separate laptop to enroll in MFA, you will not be able to scan the QR code. Select “Use activation link instead.” Then, go to your LCC student Gmail and open the activation link.)

If you do not have a smartphone, contact the Help Desk at lcc1@star.lcc.edu or 517-483-5221 to get enrolled.

Frequently Asked Questions