Notice of Data Event
On or around March 14, 2023, Lansing Community College (“LCC”) became aware of suspicious activity on its computer network. LCC immediately launched an investigation, with the assistance of third-party computer specialists. Through the investigation, LCC determined that, between December 25, 2022 and March 15, 2023, an unauthorized actor may have had access to certain systems. In an abundance of caution, LCC reviewed the information on those systems to confirm what information is contained within, and to whom it relates. This process was completed on May 24, 2023. Although LCC has no evidence of any identity theft or fraud in connection with this incident, LCC is notifying individuals whose information was present in its systems at the time of the incident by letter. This letter includes specific detail as to the data potentially accessible for each person.
LCC notified federal law enforcement and is cooperating with its investigation. LCC also notified the U.S. Department of Health & Human Services’ Office for Civil Rights and relevant state authorities. Individuals who have questions about this incident can contact our dedicated call center at 1-866-547-5959 between 9:00 a.m. to 6:30 p.m. Eastern Time, Monday through Friday, except holidays.
LCC encourages potentially impacted individuals to remain vigilant against incidents of identity theft and fraud, to review account statements, and to monitor their credit reports and explanation of benefits forms for suspicious activity. LCC is providing potentially impacted individuals with contact information for the three major credit reporting agencies, as well as providing advice on how to obtain free credit reports and how to place fraud alerts and credit freezes on their credit files. The relevant contact information is below:
Equifax
P.O. Box 105069
Atlanta, GA 30348
1-888-298-0045
www.equifax.com
Experian
P.O. Box 9554
Allen, TX 75013
1-888-397-3742
www.experian.com
TransUnion
P.O. Box 2000
Chester, PA 19016
1-800-916-8800
www.transunion.com
Potentially impacted individuals may also find information regarding identity theft,
fraud alerts, security freezes and the steps they may take to protect their information
by contacting the credit bureaus, the Federal Trade Commission or their state Attorney
General. The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW,
Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261.
Instances of known or suspected identity theft should also be reported to law enforcement
or the individual’s state Attorney General.
About Lansing Community College
Lansing Community College is an equal-opportunity educational institution/employer. Lansing Community College programs and activities are open to all persons regardless of race, color, sex, age, religion, national origin, creed, ancestry, height, weight, sexual orientation, gender identity, gender expression, disability, familial status, marital status, military status, veteran’s status, or other status as protected by law, or genetic information.