Computer Info Tech Repair & Support

Support Specialist

What does a Support Specialist do?

Computer support specialists install, modify and make minor repairs to computer hardware and software systems and provide technical assistance and training to system users. They also load software packages into the computer; instruct users in use of equipment, software, and manuals; answer clients' inquiries concerning the systems operation; and diagnose system hardware, software, and operator problems.

Who do you contact for more information?

Repair and Support Technician

What certificates and degrees can you get from LCC for a career as a repair and support technician?

The CIT Support program offers the Computer Repair & Support Tech - Associate in Applied Science Degree and Computer Repair Technician - Certificate of Achievement

What does a Repair and Support Tech do?

A computer service technician is highly knowledgeable in both computer hardware and software. This person must not only understand the operation of the computer system, but must also diagnose and repair the system when it fails, make upgrades, and perform preventive maintenance. A computer service technician also answers customers' questions relating to correct use of computers or components and may install new equipment. A successful computer service technician must understand electronics, computer hardware and software, computer networking and how they work together to make the computer operate. Computer service technicians are employed in computer sales and service shops and any place a large number of computers are found.

Who do you contact for more information?