Computer Info Tech Repair & Support Program
| Beginning in Fall 2012, the Computer Information Technologies program will relocate to West Campus. The move is a result of the program's recent transition into the Technical Careers Division and will allow faculty and staff to institute a new strategy to better serve its students. |
| Those affected by the move include current students, faculty, staff, support services and any person doing business with the program. The Technical Careers Division is working on a plan to continue to serve all parties with minimal disruption throughout the transition. |
| As more information on the relocation becomes available it will be posted to Computer Info Tech Program Move page. |
What certificates and degrees can you get from LCC for a career repair and support?
The CIT Support program offers the Computer Support Specialist - Associate in Business Degree (Curriculum Code 0713).
What does a Support Specialist do?
Computer support specialists install, modify and make minor repairs to computer hardware and software systems and provide technical assistance and training to system users. They also load software packages into the computer; instruct users in use of equipment, software, and manuals; answer clients' inquiries concerning the systems operation; and diagnose system hardware, software, and operator problems.
Who do you contact for more information?
Dan Rafail - 122.8 Gannon Building - rafaild@lcc.edu - (517) 483-1598
Karl Dietrich - 126 Gannon Building - dietrick@lcc.edu - (517) 483-1352
What certificates and degrees can you get from LCC for a career repair and support?
The CIT Support program offers the Computer Repair & Support Tech - Associate in Applied Science Degree (Curriculum Code 0743) and Computer Repair Technician - Certificate of Achievement (Curriculum Code 0168)
What does a Repair and Support Tech do?
A computer service technician is highly knowledgeable in both computer hardware and software. This person must not only understand the operation of the computer system, but must also diagnose and repair the system when it fails, make upgrades, and perform preventive maintenance. A computer service technician also answers customers' questions relating to correct use of computers or components and may install new equipment. A successful computer service technician must understand electronics, computer hardware and software, and how they work together to make the computer operate. Computer service technicians are employed in computer sales and service shops and any place a large number of computers are found.
Who do you contact for more information?
Jonathan Pulling - 122 Gannon Building - pullinj@lcc.edu - (517) 483-1546
Karl Dietrich - 126 Gannon Building - dietrick@lcc.edu - (517) 483-1352
Don Sheets - 122.10 Gannon Building - sheetsd@lcc.edu - (517) 483-1376
Computer Information Technologies
Gannon Bldg, Room 122
Phone: (517) 483-9612
Additional contact information »
