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Voiding a Shipment

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No matter which UPS shipping system you use, voiding an unshipped package is easy.

To learn more about voiding a package, please select your shipping system or topic below:


UPS Internet Shipping

Within 24 hours of creating your shipping label on UPS.com, you can void your shipment through Shipping History. Select the Shipping tab at the top of the page and then select View History or Void Shipment. Select the checkbox next to the package you want to void and then select Void Shipment. Once you've successfully voided the package, an "X" will appear next to the package in the Voided column.

If more than 24 hours have passed since you created your label, you have 28 days to void the package using the Void a Shipment tool at UPS.com. Select the Tracking tab at the top of the page, and then select Void a Shipment in the area at the left. Enter the tracking number of the package you want to void and select Continue. Review the package detail; selecting Void will return a confirmation screen. Packages voided using this tool will not have an "X" in your Shipping History's Voided column. Please note this feature is available in the U.S., Canada, and Puerto Rico only.

For each method above, the account number associated with the package you want to void must be an account in your My UPS profile. Packages that are created using a credit card (tracking numbers will have a "T" or "G" in the first eight characters) are not eligible for voiding through this tool. Under these conditions, please contact UPS.

If more than 28 days have passed since you created your label, you must contact UPS to request a void. A void will not be processed after 180 days.
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UPS CampusShip

Within 24 hours of creating your UPS CampusShipSM label, you can void your shipment through CampusShip Shipping History. To void a shipment select the Shipping tab at the top of the page and then select View History or Void Shipment. Select the checkbox next to the package you want to void and then select Void Shipment. Once you've successfully voided the package, an "X" will appear next to the package in the Voided column.

After 24 hours of creating your UPS CampusShip label, please contact UPS to request a void. A void will not be processed after 180 days.
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UPS WorldShip

Select Void at the top of the main WorldShip® shipping screen, select the package to void from the pickup log, and then select Void a second time. If you have already run End of Day, selecting Void a second time will transfer you to the UPS.com Void a Shipment tool to complete the void process. Please note that WorldShip will not automatically mark these packages voided, but you can mark them manually from within the pickup log.

If more than 28 days have passed since you created your label, you must contact UPS to request a void. A void will not be processed after 180 days.
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UPS Void a Shipment

If you created your label using UPS Internet Shipping, UPS WorldShip, or UPS Online® Tools and the shipment was charged to a UPS account in your My UPS profile, you can use the UPS Void a Shipment tool located under the UPS.com Tracking tab. After 24 hours have passed since you created the label, you have 28 days to use this tool. Simply enter the tracking number of the package you want to void, select Continue, verify the package information, and select Void. A void confirmation page will then appear.

If more than 28 days have passed since you created your label, you must contact UPS to request a void. A void will not be processed after 180 days. This tool is available in the U.S., Canada, and Puerto Rico only. If the tool indicates the package is not eligible, please contact UPS to request a void.
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After You Receive Your Bill

If an unshipped package appears on your UPS Delivery Invoice within 28 days of creating the label, please refer to the appropriate shipping system above for voiding instructions. If more than 28 days have passed since you created your label, you must contact UPS to request a void. A void will not be processed after 180 days.
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Mail and Reprographics at Lansing Community College

Mail and Reprographics
Gannon Bldg, Room 106
Phone: (517) 483-1748
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