Tuition & Costs FAQ

Tuition and fees may be paid in several ways at Lansing Community College.

• Online payment (Visa, MasterCard, Discover, and American Express accepted):
  
  • Banner Self-Service via myLCC
  • Secure Payment Website
• By mail with check (no starter checks) or money order:
  • Include your student number
  • Allow 4-5 business days for processing
  • Mail to:
    7120 - Student Finance
    Lansing Community College
    P.O. Box 40010
    Lansing, MI 48901-7210
• In person (cash, non-starter checks, money order, Visa, MasterCard, Discover, or American Express):
  • Gannon Building StarZone

NOTE: In order for LCC to be PCI compliant, LCC will no longer accept credit card payment information over the phone as of 02/24/15.

Due dates are based on the day you register. You will receive an email notice when a bill is available to view in student self service.

Lansing Community College accepts cash, checks (no starter checks), money orders, Visa, MasterCard, Discover, and American Express.

Yes, however any payments you wish to make on your account balance outside of your scheduled installment payments must be done in person at the StarZone. You will not be able to make a payment using the online payment option through your Banner Self Service Account.

Yes, but you must have their student number (and/or other sufficient unique identifying information) to ensure your payment is made to the proper account. Keep in mind that any refunds on a student's account are issued to the student, not the payer (with the exception of Federal Parent Plus Loans).

Receipts for Fall 2008 and subsequent semesters can be obtained online, from your Banner Student Account under account detail by term. For semesters prior to Fall 2008, call (517) 483-1957 to request a receipt for the amount of tuition and fees paid. Receipts must be mailed to address on our computer system. Addresses are changed at Enrollment Services (517) 483-1957.

Yes, a copy of your schedule, after you have paid for your tuition and fees, will reflect the amount paid and serves as a receipt (See previous question).

Yes. Receipts for Fall 2008 and subsequent semesters can be obtained online, from your Banner Student Account under account detail by term. Call (517) 483-1957 if you require further assistance.

No, the Student Finance Office does not cash any checks.

Lansing Community College automatically processes refunds to students who have a credit balance according to a specific Refund Policy. This includes financial aid refunds, and refunds for dropped classes/overpayments.

All student refunds are disbursed by LCC through ECSI and the TouchNet Student Account Center, and are processed at set times throughout the semester. It could be possible that you will qualify for a refund and the refund will not be processed for several weeks. If you have any questions about the refund policy please contact our office at (517) 483-1957.

The registration fee pays some of the costs of the registration operation.

To request an official transcript, submit a completed transcript request form to the Payments window in the StarZone, or fax the form to (517) 483-9858. The cost is $5 per official copy, and can be paid by cash, check (no starter checks), Visa, MasterCard, Discover, or American Express.

Mailed transcript requests can be sent to:

7120 - Student Finance
Lansing Community College
P.O. Box 40010
Lansing, MI 48901-7210

Financial Aid refunds are processed for students according to an assigned schedule each semester. Please contact Financial Aid to inquire about qualifying for aid.

This information is in your Banner Self Service Account. If you don't have access, this information has to be requested in person by the student in the StarZone and the student will need a valid picture ID such as their LCC ID, driver's license, or state ID card. This is due to the Family Educational Rights and Privacy Act.

You can obtain a copy of your schedule in your Banner account, under the registration menu. Schedules are automatically updated and available electronically to students who have made changes to their account or registration. You may also request a copy of your class schedule through Enrollment Services (517) 483-1957.

There are several ATMs located on campus. There are two All Point Network ATM's - these ATMS will not charge any service fees for withdrawing funds from Students' Discover Cashback Checking or Higher One accounts. These ATM's are located in the Gannon Building next to the Student Common's area vending machines and at West Campus near the Service Center. There are numerous is one CASE Credit Union machine located throughout campus.

The Student Finance Office accepts payment for classes after you have registered. Please see the Registration Information in the online Schedule Book or go to the online schedule book for your best opportunity to register. 

Lansing Community College requires that all tuition and fees be paid in full by the payment due date. Therefore, in order to secure their classes, all students must complete one of the following:

• Pay their balance in full
• Sign up for an installment payment plan
• Sign up for a Deferred Payment Plan (available to select students meeting specific criteria only)
• Submit an authorization form for a third party sponsorship to the Student Finance Office

The installment payment plan allows students to pay their balance in installments throughout the semester according to specific payment schedules. Depending on when they sign up, students can choose to make biweekly payments; five (5) equal monthly payments with no down payment; three (3) equal monthly payments with a 25% down payment; or two (2) equal monthly payments with a 50% down payment. Please note that the four (4) and three (3) payment options are not available for the summer semester due to the shortened length of that semester.

The Deferred Payment Plan defers activation of the payment plan allowing students the opportunity to complete the financial aid process. If students do not complete the financial aid process in time, lose financial aid, OR still have a balance due after disbursement, LCC will divide the balance due into two equal payments and withdraw the payments in accordance with the Deferred Payment Plan schedule.

Keep in mind that signing up for the Deferred Payment Plan is not an option for every student. The Deferred Payment Plan is only for:

• Students whose FAFSA has been processed by the College and have accepted the Terms and Conditions of Financial Aid PRIOR TO the payment due date.
• Students who have been awarded a scholarship.
• Students who have been awarded an alternative loan.
• Students who have applied for WRC scholarships.
• Students who have filed an authorization form for a third-party sponsorship.
• And other students as determined by Financial Services.

If a student fits into one or more of the above categories, the student's account will be specially coded to allow the student to sign up for the Deferred Payment Plan. All other students will be able to sign up for the other installment payment plans.

Successfully signing up in either plan will secure a student's classes for the semester.

1. Log into Banner through MyLCC.
2. Click Student.
3. Click on TouchNet Student Account Center.
4. Click on "I Agree" to be redirected to the secure website.
5. Click Payment Plan tab on the top menu bar.
6. Click on Enroll Now.
7. Select a term from the drop down list and click on Select.
8. The installment payment plans you are eligible to enroll in are listed.
9. Review the various requirements for the installment payment plans and determine which plan you would like to enroll in.
10. Select the installment payment plan name from the drop down listing and click select.
11. A description of the plan and plan details are then listed. Click on continue.
12. Eligible charges and credits for the select term are presented.
13. If the student would like to put a larger down payment than required, input this amount and click display schedule. Click on recalculate schedule and then click on continue.
14. Select payment method - either add a new payment method or select a saved payment method.
15. Review installment payment plan agreement.
16. Must agree to the terms and conditions at the bottom of the page. Click I Agree and then click Continue.

Lansing Community College will update changes to your balance a few business days prior to your payment due date, and subsequent payments will be increased or decreased accordingly. LCC will send you an email if there is a change to your balance that will affect your payments.

**Ultimately, it is the student's responsibility to ensure they are in the appropriate Installment Payment Plan.

Signing up for an Installment Payment Plan will have no impact on the amount of your aid, nor will it speed up (or slow down) the time required to process your aid. Signing up for an Installment Payment Plan will secure your classes, but does not guarantee that financial aid will cover all or any of your charges for the semester.

In order to secure your classes, you MUST sign up for an installment payment plan. Even though you may be receiving a financial aid award, the amount of your award may not cover your outstanding balance in full. In addition, changes to your class schedule or eligibility may cause adjustments/changes to the amount of financial aid you can receive, which could create a balance due to the college. To ensure that you are not dropped from your classes, you must sign up for an Installment Payment Plan.

If you sign up for an Installment Payment Plan, a non-refundable $20 activation fee will be charged to your student account at the time of enrollment and payment will be processed against the chosen payment method at that time, in addition to any scheduled payment that is due according to the payment plan option you choose. All down payments will be processed immediately from the account provided during the enrollment process.

For students signing up under the Deferred Payment Plan, the non-refundable $20 activation fee will be spread between the two scheduled payments. If your balance is paid in full when the Deferred Payment Plan is scheduled to be activated , the plan will not activate, and no activation fee will be assessed.

Each semester, if you do not wish to pay in full by your due date and do not have a third party billing authorization, you must sign up for an Installment Payment Plan. Because the Installment Payment Plan is semester specific, you must sign up for a new installment payment plan each semester.

Once you have completed enrolling in an Installment Payment Plan, you will receive a confirmation notification of your payment amount by email. The notification also serves as a reminder that a non-refundable activation fee of $20 per semester will be charged against your student account at the time of enrollment and payment will be processed against the chosen payment method at that time.

Payments are made electronically by registering a checking account, savings account, or credit card (VISA, MasterCard, Discover or American Express) when enrolling in an installment payment plan. Completing the enrollment process for an Installment Payment Plan authorizes LCC to withdraw a specific amount of funds according to a specific payment schedule from the payment method you provide.

No one other than your own financial institution and you ever have access to your account. When you arrange to have an automatic payment, you have authorized a specific payment amount to be paid on a specific date by your financial institution.

You must use a bank account or credit card to sign up for an Installment Payment Plan. If you do not have a bank account or credit card and do not wish to open one, you may ask someone else (such as a parent or relative) for permission to use their account. If you choose to use some else's account, you can list that person as an authorized user. The authorized user can only see your billing and payment information.

If you have designated or want to designate an authorized user to access and/or pay your bill you will set up the authorized user in the TouchNet Student Account Center under the Authorized User tab.

As a student, you may authorize others (parents, guardians, employers, etc.) to view your billing information and/or pay bills on your behalf. The authorized user can only see your billing and payment information - all other student account information (classes, grades, etc.) is not visible by authorized users.

If the payment plan option you choose requires a down payment, funds will automatically be withdrawn almost immediately from the account you provide. Except for the biweekly installment payment plan, subsequent monthly payments are scheduled for the 20th of each month, or the following business day if the 20th falls on a weekend or banking holiday. Your financial institution determines the time of the day the payment is debited from your account. LCC recommends that you check with your financial institution to determine how far in advance funds should be deposited into your account to ensure that the automatic payment will clear.

No. TouchNet acts as an agent for institutions in administering payment plans. It is the policy of TouchNet to protect all personal and financial information provided by all participants. TouchNet does not sell or share any nonpublic personal information or client lists to any third party, expect as agreed to by you, or as may be necessary to complete a transaction in the ordinary course of business, or as required under an applicable law.

Every time a credit or charge is posted to the student account it results in a change to your payment amount and you will receive an email notification. If the message states that your new account balance is less than your old balance, this means that there has been a decrease in your balance due with the college (i.e. financial aid arrived, you dropped a course during the refund period, etc.). If the new account balance is greater than your old balance (i.e a class was added or a change in residency was made), this means that your balance due with the college has increased, and you now owe more.

Yes, however any payments you wish to make on your account balance outside of your scheduled installment payments must be done in person at the StarZone. You will not be able to make a payment using the online payment option through your Banner Self Service Account.

All installment payments are processed electronically according to your predetermined payment schedule. LCC does not accept payments by phone.

Contact the StarZone at (517) 483-1957.

eRefunds PLUS is LCC's new program to disburse refunds to students that have credit balances on their student account. ECSI through the TouchNet Student Account Center is partnering with Lansing Community College to get refunds to students faster and more securely.

Please note: eRefunds PLUS is NOT the same as the Installment Payment Plans, and selecting your refund preference will NOT secure your seat in your classes. 

This program affects all students anticipating a refund from LCC, including financial aid refunds and/or refunds for overpayments.

Under the new eRefunds PLUS program, students will not receive any cards. Students will select their refund preference and if they choose to apply for and are approved for a Discover Cashback Checking Account, then a card will be mailed to the student upon approval.

Yes. When the student selects their refund preference, they will input their Higher One account information in the option to have their refund transferred via ACH to their desired bank account. Because the new ATM's that have been placed on campus are part of the All Point network, Higher One account holders should not receive a foreign ATM surcharge.

• Log into Banner from MyLCC.
• Click Student.
• Ensure your student profile contains a phone number, address, and date of birth.
• Click on TouchNet Student Account Center.
• Select the eRefunds tab.
• Click on the "Make Your Refund Choice" box.
• Select either the Direct Deposit option box or the Discover Cashback Checking option box for the new account.
• Direct Deposit Selected:
• Provide your bank account information - Account Type, Routing Number, Account Number.
• Enter the address, phone number, and email address.
• Review the information for accuracy and click submit.
• Discover Cashback Checking Selected:
• A separate internet tabs opens to the Discover application page - complete the personal information screen and click next.
• Click next to enter your electronic Signature Consent.
• Review the Deposit Account Agreement, click the checkbox next to your name, and click next.
• Review the W-9 Tax Certification, enter your social security number or taxpayer ID number, click the checkbox next to your name, and click next.
• Review the Account Center Banking Agreement, click the checkbox next to your name, and click submit.
• Answer the questions on the Verify Identity screen and click the Verify Your Identity box.
• Follow the instructions on the screen to complete the Online Registration (User ID, Password, type of computer being used) and click the Register Me box.
• The student will be directed back to the Delivery Method Pending screen which informs the students how the approval and communication will be completed by Discover.
• Upon approval the student will receive a Cashback Checking Account Confirmation email.

There are two options for receiving your student refunds through eRefunds PLUS:

• ACH transfer to an existing bank account. Funds are transferred to a student's account via ACH. Funds will be available through your personal account 2-3 business days after the posted refund date depending on your bank's processes.
• Apply for and open a Discover Cashback Checking account. This option will be available in the refund selection process. Once the account has been approved, funds are transferred to the account via ACH and will be available through your personal account 2-3 business days after the posted refund date.

If you are having difficulties once you get to the refund selection page, ECSI has a live chat link for assistance.

A paper check will be mailed to the student. HOWEVER, PLEASE NOTE: Students with no refund preference selected will receive a paper check in the mail up to 21 days after refunds are disbursed due to the processing involved in paper checks. This is why it is highly encouraged for all students to select a refund preference to enable fast and secure delivery through ACH to the desired bank account.

All student refunds will be issued through eRefunds PLUS, including financial aid refunds, and refunds for overpayments.

A refund is generated if your financial aid and/or out-of-pocket payments exceed the cost of your tuition and fees.

If your ACH transfer fails and is returned by the bank, a check will be printed and mailed to your billing address on file.

All questions related to your application, pending approval, and account should be directed to Discover Bank at 1-888-204-9001.

For information about your student account, contact the StarZone at (517) 483-1957.