Tuition & Costs FAQ

Tuition and fees may be paid in several ways at Lansing Community College.

1. Online payment (Visa, MasterCard, Discover, and American Express accepted):
   
   • myLCC, Banner – Student and select "Student Finance/TouchNet"
2. By mail with check (no starter checks) or money order:
   • Include your student number
   • Allow 4-5 business days for processing
   • Mail to:
     7120 - Student Finance
     Lansing Community College
     P.O. Box 40010
     Lansing, MI 48901-7210
3. In person (cash, non-starter checks, money order, Visa, MasterCard, Discover, or American Express):
   • Gannon Building StarZone

NOTE: In order for LCC to be PCI compliant, LCC will no longer accept credit card payment information over the phone as of 02/24/15.

Due dates are based on the day you register. You will receive an email notice when a bill is available to view in student self service.

Lansing Community College accepts cash, checks (no starter checks), money orders, Visa, MasterCard, Discover, and American Express.

Yes, however any payments you wish to make on your account balance outside of your scheduled installment payments must be done in person at the StarZone. You will not be able to make a payment using the online payment option through your Banner Self Service Account.

Yes, but you must have their student number (and/or other sufficient unique identifying information) to ensure your payment is made to the proper account. Keep in mind that any refunds on a student's account are issued to the student, not the payer (with the exception of Federal Parent Plus Loans).

Receipts for Fall 2008 and subsequent semesters can be obtained online, from your Banner Student Account under account detail by term. For semesters prior to Fall 2008, call 517-483-1957 to request a receipt for the amount of tuition and fees paid. Receipts must be mailed to address on our computer system. Addresses are changed at Enrollment Services 517-483-1957.

Yes, a copy of your schedule, after you have paid for your tuition and fees, will reflect the amount paid and serves as a receipt (See previous question).

Yes. Receipts for Fall 2008 and subsequent semesters can be obtained online, from your Banner Student Account under account detail by term. Call 517-483-1957 if you require further assistance.

No, the Student Finance Office does not cash any checks.

Lansing Community College automatically processes refunds to students who have a credit balance according to a specific Refund Policy. This includes financial aid refunds, and refunds for dropped classes/overpayments.

All student refunds are disbursed by LCC through ECSI/TouchNet and are processed at set times throughout the semester. It could be possible that you will qualify for a refund and the refund will not be processed for several weeks. If you have any questions about the refund policy please contact our office at 517-483-1957.

The registration fee pays some of the costs of the registration operation.

Lansing Community College has partnered with the National Student Clearinghouse to offer electronic transcripts through an online ordering system. Please see Requesting Official Transcripts for more information.

Financial Aid refunds are processed for students according to an assigned schedule each semester. Please contact Financial Aid to inquire about qualifying for aid.

This information is in your Banner Self Service Account. If you don't have access, this information has to be requested in person by the student in the StarZone and the student will need a valid picture ID such as their LCC ID, driver's license, or state ID card. This is due to the Family Educational Rights and Privacy Act.

You can obtain a copy of your schedule in your Banner account, under the registration menu. Schedules are automatically updated and available electronically to students who have made changes to their account or registration. You may also request a copy of your class schedule through Enrollment Services 517-483-1957.

There are numerous is one CASE Credit Union machine located throughout campus.

The Student Finance Office accepts payment for classes after you have registered. Please see the Registration Information in the college catalog or go to the online schedule book for your best opportunity to register. 

Lansing Community College requires that all tuition and fees be paid in full by the payment due date. Therefore, in order to secure their classes, all students must complete one of the following:

• Pay their balance in full
• Sign up for an installment payment plan
• Financial aid students expecting aid to cover their balance must carefully review their account. Financial aid students may still be required to either pay a portion out of pocket or sign up for a payment plan if their financial aid does not cover the semester balance in full. Financial aid students meeting certain criteria may be eligible for the Financial Aid Payment Plan.
• Submit an authorization form for a third party sponsorship to the Student Finance Office. Students with third party authorizations that do not cover the balance in full are still required to pay their portion out of pocket or sign up for a payment plan by the payment due date.

The installment payment plans allows students to pay their balance in installments throughout the semester according to specific payment schedules. Depending on when they sign up, students can choose to biweekly payments; or variety of monthly payment plans. Some plans may require a down payment.

The financial aid payment plan delays payments for a short period of time to allow processing time. If students do not complete the financial aid process in time, lose financial aid, OR still have a balance due after financial aid awards, LCC will divide the balance due into equal payments and withdraw the payments in accordance with the Financial Aid Payment Plan schedule.

Please keep in mind that financial aid students may sign up for any installment payment plan that best fits their budget needs.

Successfully signing up in either plan will secure the student’s payment method and classes for the semester.

1. Log into Banner through MyLCC.
2. Click Student.
3. Click on Student Finance/TouchNet.
4. Click on "I Agree" to be redirected to the secure website.
5. Click Payment Plan tab on the top menu bar.
6. Click on Enroll Now.
7. Select a term from the drop down list and click on Select.
8. The installment payment plans you are eligible to enroll in are listed.
9. Review the various requirements for the installment payment plans and determine which plan you would like to enroll in.
10. Select the installment payment plan name from the drop down listing and click select.
11. A description of the plan and plan details are then listed. Click on continue.
12. Eligible charges and credits for the select term are presented.
13. If the student would like to put a larger down payment than required, input this amount and click display schedule. Click on recalculate schedule and then click on continue.
14. Select payment method - either add a new payment method or select a saved payment method.
15. Review installment payment plan agreement.
16. Must agree to the terms and conditions at the bottom of the page. Click I Agree and then click Continue.

Lansing Community College will update changes to your balance a few business days prior to your payment due date, and subsequent payments will be increased or decreased accordingly. LCC will send you an email if there is a change to your balance that will affect your payments.

**Ultimately, it is the student's responsibility to ensure they are in the appropriate Installment Payment Plan.

Signing up for a payment plan will have no impact on the amount of your aid, nor will it speed up (or slow down) the time required to process your aid. Signing up for a payment plan will secure your payment method and classes, but does not guarantee that financial aid will cover all or any of your charges for the semester.

In order to secure your classes, you MUST also have a payment method for any remaining balance that financial aid does not cover. Even though you may be receiving a financial aid award, the amount of your award may not cover your semester balance in full. You can choose to either pay the balance that financial aid will not cover or sign up for a payment plan to budget your payments. To ensure that you are not dropped from your classes, you must either pay any difference in full or enroll in a payment plan.

If you sign up for a payment plan, a non-refundable $20 activation fee will be charged to your student account at the time of enrollment and payment will be processed against the chosen payment method at that time, in addition to any scheduled payment that is due according to the payment plan option you choose. All down payments will be processed immediately from the account provided during the enrollment process.

Each semester, if you do not wish to pay in full by your due date and do not have a third party billing authorization, you must sign up for an Installment Payment Plan. Because the Installment Payment Plan is semester specific, you must sign up for a new installment payment plan each semester.

Once you have completed enrolling in an Installment Payment Plan, you will receive a confirmation notification of your payment amount by email. The notification also serves as a reminder that a non-refundable activation fee of $20 per semester will be charged against your student account at the time of enrollment and payment will be processed against the chosen payment method at that time.

Payments are made electronically by registering a checking account, savings account, or credit card (VISA, MasterCard, Discover or American Express) when enrolling in an installment payment plan. Completing the enrollment process for an Installment Payment Plan authorizes LCC to withdraw a specific amount of funds according to a specific payment schedule from the payment method you provide.

No one other than your own financial institution and you ever have access to your account. When you arrange to have an automatic payment, you have authorized a specific payment amount to be paid on a specific date by your financial institution.

You must use a bank account or credit card to sign up for an Installment Payment Plan. If you do not have a bank account or credit card and do not wish to open one, you may ask someone else (such as a parent or relative) for permission to use their account. If you choose to use some else's account, you can list that person as an authorized user. The authorized user can only see your billing and payment information.

If you have designated or want to designate an authorized user to access and/or pay your bill you will set up the authorized user in the TouchNet Student Account Center under the Authorized User tab.

As a student, you may authorize others (parents, guardians, employers, etc.) to view your billing information and/or pay bills on your behalf. The authorized user can only see your billing and payment information - all other student account information (classes, grades, etc.) is not visible by authorized users.

If the payment plan option you choose requires a down payment, funds will automatically be withdrawn immediately from the account you provide.  Please review your specific plan details for exact scheduled payment dates.  Your financial institution determines the time of the day the payment is debited from your account. LCC recommends that you check with your financial institution to determine how far in advance funds should be deposited into your account to ensure that the automatic payment will clear.

No. TouchNet acts as an agent for institutions in administering payment plans. It is the policy of TouchNet to protect all personal and financial information provided by all participants. TouchNet does not sell or share any nonpublic personal information or client lists to any third party, expect as agreed to by you, or as may be necessary to complete a transaction in the ordinary course of business, or as required under an applicable law.

Every time a credit or charge is posted to the student account it results in a change to your payment amount and you will receive an email notification. If the message states that your new account balance is less than your old balance, this means that there has been a decrease in your balance due with the college (i.e. financial aid arrived, you dropped a course during the refund period, etc.). If the new account balance is greater than your old balance (i.e a class was added or a change in residency was made), this means that your balance due with the college has increased, and you now owe more.

Yes, however any payments you wish to make on your account balance outside of your scheduled installment payments must be done in person at the StarZone. You will not be able to make a payment using the online payment option through your Banner Self Service Account.

All installment payments are processed electronically according to your predetermined payment schedule. LCC does not accept payments by phone.

Contact the StarZone at 517-483-1957.

eRefunds PLUS is LCC's new program to disburse refunds to students that have credit balances on their student account. ECSI and TouchNet is partnering with Lansing Community College to get refunds to students faster and more securely.

Please note: eRefunds PLUS is NOT the same as the Installment Payment Plans, and selecting your refund preference will NOT secure your seat in your classes.

This program affects all students anticipating a refund from LCC, including financial aid refunds and/or refunds for overpayments.

Under the new eRefunds PLUS program, students will not receive any cards. Students will select their refund preference to an existing bank account of their own choosing.

• Log into Banner from MyLCC.
• Click Student.
• Ensure your student profile contains a phone number, address, and date of birth.
• Click on Student Finance/TouchNet.
• Select the eRefunds tab.
• Click on the "Make Your Refund Choice" box.
• Select either the Direct Deposit option box or the Discover Cashback Checking option box for the new account.
• Direct Deposit Selected:
• Provide your bank account information - Account Type, Routing Number, Account Number.
• Enter the address, phone number, and email address.
• Review the information for accuracy and click submit.

ACH transfer to an existing bank account. Funds are transferred to a student's account via ACH. Funds will be available through your personal account 2-3 business days after the posted refund date depending on your bank's processes.

If you are having difficulties once you get to the refund selection page, ECSI has a live chat link for assistance.

A paper check will be mailed to the student. HOWEVER, PLEASE NOTE: Students with no refund preference selected will receive a paper check in the mail up to 21 days after refunds are disbursed due to the processing involved in paper checks. This is why it is highly encouraged for all students to select a refund preference to enable fast and secure delivery through ACH to the desired bank account.

All student refunds will be issued through eRefunds PLUS, including financial aid refunds, and refunds for overpayments.

A refund is generated if your financial aid and/or out-of-pocket payments exceed the cost of your tuition and fees.

If your ACH transfer fails and is returned by the bank, a check will be printed and mailed to your billing address on file.

As of April 1, 2019, the option to select a Discover Cashback checking has been discontinued.  If you started an application, prior to April 1, 2019 and did not get completed, you will not have the option to finish the application process.  Students that currently have a Discover Cashback Checking account and have questions regarding their account can contact Discover Bank at 1-888-204-9001.

For information about your student account, contact the StarZone at 517-483-1957.