FAQs - Miscellaneous
- If I overwrite or delete a web file by mistake, can I have it restored?
- What is the "Crumb Trail"?
- What are the guidelines for personal websites?
- How do I create a new website?
- How do I have my changes reviewed before I make them live?
- Where do I get the user name and password to access my website?
- Why aren't my changes appearing on the website?
- Why isn't my web page showing up in the LCC search?
- Why has the right navigation bar disappeared?
- Why has the right navigation bar moved to the bottom of the page?
- Why is my content on top of the navigation bar?
- My question wasn't listed ― what should I do?
If I overwrite or delete a web file by mistake, can I have it restored?
Yes, but you will need to contact the LCC Help Desk and submit a Service Request. Files that have been deleted or overwritten can be restored for up to 60 days. However, they must have been published for at least 24 hours for this to occur. When you call the Help Desk, make certain that you report the URL of the file or directory that has been deleted or overwritten, as well as the date when the it last appeared correctly. If you have questions regarding how to do this, please contact Web Management.
What is the "Crumb Trail"?
The crumb trail is part of the LCC template and is located immediately underneath the header on the page. The crumb trail provides a "map" to your current location in the website, as well as hyperlinks to navigate back to higher level web pages within the site.
What are the guidelines for personal websites?
Personal websites must conform to the Acceptable Use Policy and should not use the LCC website template.
How do I create a new website?
For detailed guidelines on creating a new website, please see the Web Guidelines.
How do I have my changes reviewed before I make them live?
To have your changes reviewed, please see the Web Procedures.
Where do I get the user name and password to access my website?
Your user name and password can be obtained by contacting LCC Web Management.
Why aren't my changes appearing on the website?
Changes are saved directly to the development Edge server, this is not live immediately. The server is updated every hour on the hour: Monday-Friday, 7:00 a.m. – 6 p.m.
Why isn't my web page showing up in the LCC search?
It can take up to month before a web page is indexed by the search engine. This is because LCC uses Google's site search. For a web page to be indexed with this technology, it must be "crawled", and this is completed approximately once a month. So, if your web page is not showing up, it's possible that it has not yet been indexed. Be patient and it will show up.
Why has the right navigation bar disappeared?
Check the Content area. A table, graphic or
photo may be too wide for the template causing the template to
break sending the right navigation bar to move to the bottom of the
page. Resize the element to fit into the maximum width of the page.
A hyperlink path can also break the template. Rename the hyperlink
to the destination and remove the path from the content area.
Why has the right navigation bar moved to the bottom of the page?
Check the Content area. A table, graphic or
photo may be too wide for the template causing the template to
break sending the right navigation bar to move to the bottom of
the page. Resize the element to fit into the maximum width of
the page.
A hyperlink path can also break the template. Rename the
hyperlink to the destination and remove the path from the
content area.
Why is my content on top of the navigation bar?
Check the Content area. A table, graphic or
photo may be too wide for the template causing the template to
break sending the right navigation bar to move to the bottom of
the page. Resize the element to fit into the maximum width of
the page.
A hyperlink path can also break the template. Rename the
hyperlink to the destination and remove the path from the
content area.
My question wasn't listed ― what should I do?
If you did not find your question listed here, please contact LCC Web Management.
