What are your office hours?  Can I get tutoring for a placement or proficiency test? When should I fill out an application for tutoring? How much does tutoring cost? Are there tutors in every subject? What should I bring to a tutoring session? Do I need to prepare for a tutoring session? What should I do if I need to miss a tutoring session? Can I get tutoring for more than 1 class? What should I do if I need more tutoring than you have available?

How many sessions of tutoring can I have? Is this the only place on campus to get help with a class? If I am late for an appointment, will the tutor wait for me?  Could I become a tutor? Are tutors evaluated?  Can I get a tutor to help me online?  Can I e-mail or chat using LCC's computers?  Why do I need a Technology User ID? Where is the Tutoring Services' office?

What are your office hours? 

When classes are in session reception hours are Monday through Wednesday 8:00 a.m to 6:00 p.m. &  Friday, 8:00 a.m. to 4:00 p.m. Tutoring times in addition to these hours may be available upon request.  Contact our office for more information.

Can I get tutoring for a placement or proficiency test?

Tutoring Services offers tutoring to LCC students in the course(s) in which the student is enrolled.  Tutoring is designed to supplement students' learning, not take the place of a class.

The Mathematical Skills department has sample math placement test questions on their web site http://www.lcc.edu/mathsci/placement.htm .  This will give  a general idea about the various concepts of each level of math and the types of things needed to do to prepare for the placement test.  If you need assistance with reviewing materials for placement tests, it is best to start with a sample test available from Mathematical Skills or the Assessment Center. Once you have taken the tests, check with the Advising Center to discuss recommendations for what class(es) to take.

When enrolled in a recommended course, you can then apply for tutoring. This would increase your likelihood of succeeding in the class.

Please note:  Placement tests help assess each student's basic reading, writing and math skills.  These tests help determine if students have the skills needed to comprehend the basics of the course. If a student does not have the skills needed to begin the class, then it would be usually very difficult for that person to succeed.  LCC has developed courses to assist students in developing necessary skills, and placement test scores correlate to these courses.

Tutoring is scheduled on a first-come, first-served basis. It is best to submit an application soon after you know your semester schedule.  Some people fill out their applications for tutoring right after they register for classes.  Applications are taken on an on-going basis throughout the semester.

How much does tutoring cost?

Tutoring is offered free of charge.  Tutoring appointments are scheduled for LCC students in the class(es) in which they are enrolled.  

  What should I bring to a tutoring session?

You would bring the types of things that you would bring to class such as course syllabus, class notes, textbook, calculator, pencils, pens, etc.  We supply scrap paper.

Are there tutors in every subject?

 Tutoring is available for most, but not all, introductory courses. To find out if there is tutoring in your course, simply call or e-mail tutoring@lcc.edu to inquire.

Do I need to prepare for a tutoring session?

 You will get the most out of a tutoring session if you have a list of questions or topics that you would like to cover.  If you feel totally lost, think of two or three  general questions

Yes, if there is a tutor for the class during an open time in  your schedule.  Simply submit a separate application for each class, and we will do our best to schedule you with tutors.

What should I do if I need more tutoring than you have available?

LCC has a wealth of resources to assist students.  

Start by asking your instructor if he/she has office hours or appointment times available to assist you.  Also ask if he/she uses e-mail to correspond with students.  Many LCC classes use the internet-based program Blackboard to post helpful information, correspond with students, answer questions, etc.  Ask your instructor if there is a Blackboard site for your class. 

Some departments have walk-in assistance available: The Liberal Studies Academic Resource Center (LSARC) is located in Arts & Sciences Room 455 – their hours are posted on their web page, http://www.lcc.edu/mcs/. The Writing Center is located in Arts & Sciences Room 251 – they will be coming to the web soon.  Departments such as Mathematical Skills have very useful information on their web sites at http://www.lcc.edu/mathskills

You may also request additional time from Tutoring Services.  Stop in or call and see if a tutor is available.

How many sessions of tutoring may I have?

Students are encouraged to request more time if needed.  Tutoring Services will attempt to honor these requests when possible.

Tutoring Services usually has more tutoring requests than appointment slots.  To handle this, students may be scheduled with one or two other students from a class, or have one appointment time to cover more than one class. (For example, a student may be assigned one 50 minute tutoring appointment per week to cover both Writing and Psychology, and another student may be assigned one 50 minute appointment to cover both Chemistry and Math.) We attempt to give all students one appointment per week before we give an individual more than one scheduled appointment per week

What should I do if I need to miss a tutoring session?

  If you need to miss a scheduled appointment, call (517) 483 1206 or email tutoring@lcc.edu  the office and let the tutor know that you will not be coming so that the tutor can work with some other student. You may be able to reschedule or receive walk-in tutoring.

If you miss two sessions, even if you have called in, you will need to reschedule your appointment by contacting our office. (the appointment may be given to someone else and you will have to wait for the next available opening. Please stay in touch with our office if you would like to continue with tutoring.

Is this the only place on campus to get help with a class?

  No! Your instructor is the primary source of information and help for a class. Also check with the department through which the class is offered. Very often there are tutors and walk-in help offered in connection with the class. Check out LCC's Home Page for information on counseling, advising, career services, tutoring and much more!

If I am late for an appointment, will the tutor wait for me? 

  Yes, the tutor will wait 10 minutes for you. Likewise, since many tutors are students and are coming from classes, we ask that you wait 10 minutes for the tutor if necessary.  If  you know ahead of time you will be running late , please call and let the tutor know.

 Could I become a tutor?

 Applications and job descriptions for all Tutoring Services positions can be obtained by contacting the the Tutoring Services Office, Art & Sciences Room 103.  

Student tutor positions are posted in the Center for Employment  Services office in the Student Services Center on the second floor of the Gannon Vocational Technical Building . You must be enrolled for at least six credits and have an overall grade point average of 2.7, with a 3.0 in your major areas to qualify.

Are tutors evaluated?

  Everyone who attends a tutoring session is encouraged to fill out a survey form. The forms are available in this web site, the tutoring carrels or in the Tutoring Services Office. Please feel free to discuss questions or concerns with your tutor and/or the Tutoring Services Coordinator.

 Can I get a tutor to help me online?

Online tutoring is done on an appointment basis using e-mail and LCC's Blackboard site.  If you would like to request online tutoring, please complete a Tutoring Services Application form and indicate  that you would like online tutoring.  Return the completed application to our office in Arts & Sciences Room 103 or by any of the methods indicated in our Tutoring Request Form  link.  Please feel free to call (517) 483-1206 if you have questions about our scheduling process. 

 Can I  e-mail or chat using LCC's computers?

The guidelines for acceptable use of LCC's computers can be found at "http://www.lcc.edu/aup.html"  In addition to these guidelines, some of the LCC computer labs may have their own rules.  Computer users are expected to follow all rules that apply.

 Why do I need a Technology User ID?

Your Technology User ID will give you access to Banner Web and Blackboard.  Banner Web allows you to register online, check transcripts, print  schedules and many other things.  If you are enrolled in an online College - Internet section of a class, you will need to use your Technology User ID to access the class materials through the course's Blackboard site.  Blackboard may be used by your instructor(s) to communicate with you, to provide class information, and other course-related features in both online College-Internet sections or traditional classes.  Please check your course syllabus or ask your instructor if Blackboard will be used in your traditional class(es).

Tutoring Services' office is located on Lansing Community College's main campus in room 103 of the Arts & Sciences Building, 419 North Washington Square, Lansing, Michigan.  A map to LCC's main campus can be found at http://www.lcc.edu/maps/campus.htm