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Frequently Asked Questions

Please select a topic from the list below by clicking the link or scroll down the page to view all questions and answers.

Where do I pay my tuition?

Tuition and fees may be paid in several ways at Lansing Community College.

  • Online payment (Visa, MasterCard, Discover, and American Express accepted)
  • By mail with check (no starter checks) or money order:
    • Include your student number.
    • Allow 4-5 business days for processing.
    • Mail to:
      7120 - Student Finance
      Lansing Community College
      P.O. Box 40010
      Lansing, MI 48901-7210

  • In person (cash, non-starter checks, money order, Visa, MasterCard, Discover, or American Express):
    • Gannon Building StarZone

NOTE: In order for LCC to be PCI compliant, LCC will no longer accept credit card payment information over the phone as of 02/24/15.

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When is my payment due?

Due dates are based on the day you register. You will receive an email notice when a bill is available to view in student self service. View current semester registration and payment due dates.

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What types of payment does LCC accept?

Lansing Community College accepts cash, checks (no starter checks), money orders, Visa, MasterCard, Discover, and American Express.

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Can I make a payment on my account balance outside of the scheduled payments in my installment payment plan?

Yes, however any payments you wish to make on your account balance outside of your scheduled installment payments must be done in person at the StarZone. You will not be able to make a payment using the online payment option through your Banner Self Service Account.

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Can I pay for someone else's classes?

Yes, but you must have their student number (and/or other sufficient unique identifying information) to ensure your payment is made to the proper account. Keep in mind that any refunds on a student's account are issued to the student, not the payer (with the exception of Federal Parent Plus Loans).

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How can I get a receipt?

Receipts for Fall 2008 and subsequent semesters can be obtained online, from your Banner Student Account under account detail by term. For semesters prior to Fall 2008, call (517) 483-1272 option 3 to request a receipt for the amount of tuition and fees paid. Receipts must be mailed to address on our computer system. Addresses are changed at Enrollment Services (517) 483-1200.

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Can I get a receipt that shows what tuition I paid for income tax purposes?

Yes, a copy of your schedule, after you have paid for your tuition and fees, will reflect the amount paid and serves as a receipt (See previous question).

Please see the following page for information regarding 1098-Ts http://www.lcc.edu/studentfinance/tax-info/

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Can I have a duplicate receipt for my employer?

Yes. Receipts for Fall 2008 and subsequent semesters can be obtained online, from your Banner Student Account under account detail by term. Call (517)483-1272 option 3 if you require further assistance.

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Can I cash an LCC check here?

No, the Student Finance Office does not cash any checks.

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How do I get a refund?

Lansing Community College automatically processes refunds to students who have a credit balance according to a specific Refund Policy. This includes financial aid refunds, and refunds for dropped classes/overpayments.

All student refunds are disbursed by LCC through ECSI and the TouchNet Student Account Center, and are processed at set times throughout the semester. It could be possible that you will qualify for a refund and the refund will not be processed for several weeks. If you have any questions about the refund policy please contact our office at (517)483-1272 option 3.

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What does the registration fee pay for?

The registration fee pays some of the costs of the registration operation.

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How do I get a transcript?

To request an official transcript, submit a completed transcript request form to the Payments window in the StarZone, or fax the form to (517) 483-9858. The cost is $5 per official copy, and can be paid by cash, check (no starter checks), Visa, MasterCard, Discover, or American Express.
Mailed transcript requests can be sent to:
        7120 - Student Finance
        Lansing Community College
        P.O. Box 40010
        Lansing, MI 48901-7210

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Is this where I get a Financial Aid Credit Balance Refund?

Financial Aid refunds are processed for students according to an assigned schedule each semester. Please contact Financial Aid to inquire about qualifying for aid.

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Can you tell me if I have a Financial Aid Credit Balance?

This information is in your Banner Self Service Account. If you don't have access, this information has to be requested in person by the student in the StarZone and the student will need a valid picture ID such as their LCC ID, driver's license, or state ID card. This is due to the Family Educational Rights and Privacy Act.

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Can I get a copy of my schedule?

You can obtain a copy of your schedule in your Banner account, under the registration menu. Schedules are automatically updated and available electronically to students who have made changes to their account or registration. You may also request a copy of your class schedule through Enrollment Services (517) 483-1200.

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Is there an ATM on campus?

There are several ATMs located on campus. There are two All Point Network ATM's - these ATMS will not charge any service fees for withdrawing funds from Students' Discover Cashback Checking or Higher One accounts. These ATM's are located in the Gannon Building next to the Student Common's area vending machines and at West Campus near the Service Center. There are numerous is one CASE Credit Union machine located throughout campus.

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Can I register for classes here?

The Student Finance Office accepts payment for classes after you have registered. Please see the Registration Information in the online Schedule Book or go to the online schedule book for your best opportunity to register. You can also call (517) 483-1200, select option 3 for the Registrar's Office.

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Student Finance at Lansing Community College

Student Finance Office
Gannon Building
2nd Floor - StarZone
Phone: (517) 483-1272 option 3

Office Hours
Monday - Thursday: 8am - 6pm
Friday: 8am - 4pm
Additional contact information »

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