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Purchasing

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Disputes/Fraudulent Charges


Complete the Dispute Form for reporting disputed items and fraudulent charges.

The dispute form is located in two locations:

LCC Cardholder Guide Information - Must have access to STARPORT

Dispute Form

Information included on form includes

  • Employee signature and LCC Card account number
  • Dollar amount of suspected error or fraudulent charge
  • Reference number and Vendor name from the statement
  • Description of the error and an explanation of why you believe the transaction to be in error.

Fax the completed form to PNC at 269-973-1687 and copy to the Purchasing Office at (517)483-5289.

  • The Chargeback Department will investigate and report findings back to Employee that generated the Dispute.
  • When transaction is found to be invalid, LCC Card account will be credited.
  • When transaction is found to be valid, the charge will be re-applied to the LCC Card account.

Fraudulent Charges

1.    Notify Purchasing so your card can be inactivated.

2.    Report unauthorized charges to the Fraud Department at
        (866) 756-1957.

3.    A new LCC Card will be ordered.

4.    Complete dispute form and fax to PNC at
        (269) 973-1687 and Purchasing Department (517) 483-5289.



Purchasing  - Phone: 517-483-1785 - Contact Us