• LCC Card Purchasing Program
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  • How to dispute a charge
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  • Conflict of Interest
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• Tax Exempt Form - You need to be able to log into Star Port for access.
• Vendor Information
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• Sole Source - Intended Purchases FY 11/12
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• Lansing Area Public Purchasing Group
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• Guide to Doing Business with Lansing Community College
• Contact Us
  • Directions to West Campus
• contact

Disputes/Fraudulent Charges

Complete the Dispute Form for reporting disputed items and fraudulent charges.

The dispute form is located in two locations:

LCC Cardholder Guide Information - Must have access to STARPORT

Dispute Form

Information included on form includes

• Employee signature and LCC Card account number
• Dollar amount of suspected error or fraudulent charge
• Reference number and Vendor name from the statement
• Description of the error and an explanation of why you believe the transaction to be in error.

Fax the completed form to PNC at 269-973-1687 and copy to the Purchasing Office at (517)483-5289.

• The Chargeback Department will investigate and report findings back to Employee that generated the Dispute.
• When transaction is found to be invalid, LCC Card account will be credited.
• When transaction is found to be valid, the charge will be re-applied to the LCC Card account.

Fraudulent Charges

1. Notify Purchasing so your card can be inactivated.

2. Report unauthorized charges to the Fraud Department at
(866) 756-1957.

3. A new LCC Card will be ordered.

4. Complete dispute form and fax to PNC at
(269) 973-1687 and Purchasing Department (517) 483-5289.

Purchasing Department
Washington Court Place, Room 214
Phone: (517) 483-1785
Additional contact information »