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Disputes/Fraudulent Charges


LCC Cardholder must complete the Dispute Form for reporting disputed items and fraudulent charges.

The dispute form is located in two locations:

LCC Cardholder Guide Information - Must have access to MyLCC

Dispute Form

Information included on form includes

  • Employee signature and LCC Card account number
  • Dollar amount of suspected error or fraudulent charge
  • Reference number and Vendor name from the statement
  • Description of the error and an explanation of why you believe the transaction to be in error.

Email the completed form to Chase Card Services at ccscolumbusdisputes@chase.com and copy to the Purchasing Office at (517)483-5289.  When emailing the form place the last four numbers of your Chase Commercial Card in the subject line.

  • Chase will investigate and report findings back to Employee that generated the Dispute.
  • When transaction is found to be invalid, LCC Card account will be credited.
  • When transaction is found to be valid, the charge will be re-applied to the LCC Card account.
  • Contact LCC's Accounts Payables and inform them that you are disputing a charge.

Fraudulent Charges

1. Notify Purchasing at ext 1785 so your card can be inactivated.

2. Report unauthorized charges to the Fraud Department at
(800) 316-6056.

3. A new LCC Card will be ordered and will arrive in 5-7 days.

4. Complete dispute form and email to Chase at
ccscolumbusdisputes@chase.com and Purchasing Department (517) 483-5289.  When emailing the form place the last four numbers of your Chase Commercial Card in the subject line.

Purchasing Department at Lansing Community College

Purchasing Department
Washington Court Place, Room 214
Phone: (517) 483-1785
Additional contact information »