That is correct it is not a good time. There is never a good time.
The current system is no longer supported and it is more risky running on unsupported software than going through the upgrade.
Yes. Please read more.
No. Your email address will remain the same. After the cutover all new email will arrive at the new server.
If you access the system through StarPort the mail link within StarPort will automatically point to the new system.
If you access email using Outlook you will need to “repoint” Outlook to the new system. Instructions can be found at in the Desk Manual within StarPort. The document is called xxxxxxx
Email will be cut over on December 20th. Watch for a detailed email to employees and check back here as updates occur. All new emails coming to campus will arrive at the new location when the cut over occurs.
The old email system and old workspaces will be available until February 29, 2008.
The college will be holding “drop in” sessions as soon as the new email system has been implemented. Watch for a detailed email to employees and check back here as updates occur.
In addition the CTE is available to help faculty with the conversion.
Yes, Watch for a detailed email to employees and check back here as updates occur..
Calendar
To Dos
Personal files stored on the network
Access to workspaces
Voicemail
You will need to re-record your voicemail message and reset the “zero-out” option.
Since the new software is being installed on a different server, the old system will remain in place on the old server. The old system will be disconnected on February 29, 2008.
Old emails will remain on the old server. If you use Outlook instructions are provided for moving emails from the old system to the new system. Also emails stored in Outlook personal folders are not affected.
If you have a laptop please bring it with you to the drop in session.
You will also need to know your TUID and password.
Yes. However Outlook needs to be reconfigured to work with the new system.
Yes. However Outlook needs to be reconfigured to work with the new system.
Also you’ll need a new link on your desktop to access files stored in Collaboration Suite.
No, not if you follow the instructions provided.
There are other means of migrating information from the old system to the new system and some of these other methods could result in lost information.
Please contact the Document Czar for your division.
Of course, you may also contact the HELP DESK (483-5221).
LCC has designated individuals in each division as “Document Czars.” They have extensive knowledge of the new system and have worked to organize workspaces and files in a logical manner. The document czars are:
Carrie Miller, ITSD
Vicky Blaschka, TCD
Evangelina Gilbert, HR
Margo Valdez, BMIT
Amy Campbell, ASD
Marianne Robbins, FSD
Lori Murphy, LSD
Charlotte Gonzales, SAS
Kathy Spalsbury, LSD
Kelly Ellis, HHPS
Sue Long, ASD/PP
Loretta Chapel, HHPS
Trisha Blowers, TCD/TT
Patty Spagnuolo, SLPD
Zach Hansen, SAS
Laura Cottrell, HR
Tabatha Surfass, PO
Mary Laatsch, AA
LaTonya Terry, BOT
The system cutover will occur on December 20th. Watch for a detailed email to employees and check back here as updates occur. After this date, all new emails will be delivered to the new system.
Calendars should be moved as soon as possible after the system cutover occurs. Scheduling meetings during this transition period will be tricky since not everyone’s calendar may have been moved.
Workspaces will be moved (and cleaned out) by the Document Czars shortly after the cutover.
Personal files may be moved anytime after the cutover and prior to February 29, 2008, but the sooner they are moved the better.
Yes. The new system may be access through the web (StarPort) or it may also be access through Outlook (for email and calendars) and through a desktop shortcut for files.
You may access the new system through StarPort.
If you use Outlook it will need to be reconfigured to point to the new system.
Files may be access using a new shortcut, call LCC Files, that will be pushed to your desktop. In addition instructions for creating the shortcut is located in the Desk Manual in StarPort.
There is no easy way to know if someone has converted their calendar.
If their calendar looks "to available to be true", it probably hasn’t been converted.
Read the entire FAQ document.
Migrate your calendar to the new system.
Yes. Calendars first, then email and finally personal files.
There are several benefits to the upgrade in addition to continued support from the vendor.
The new release provides several improvements and solutions to identified problems; for example, access to documents can be granted at a folder- or even document-level versus the current system which only allows access rights at the workspace level.
There is also an update for our campus voicemail that will address several problems experienced with the existing version.
Users will also see improved performance as we are taking this opportunity to upgrade the hardware that supports the application.
All distribution lists will need to be recreated manually.
This is being handled by ITS Division Office. Please be patient as some errors may occur during the transition.
Yes. The College’s Executive Leadership Team (ELT) has decided that all college email will be delivered to an LCC email account.
Review your personal files in the old system to determine which files you need to move to the new system. This is a great opportunity to clean out those old files.
In addition, emails will be coming out from the helpdesk with other steps to help prepare for the new system.
Oh don’t panic…it’s only email, voicemail and your files that are affected by this.
But there is help provided. Attend one of the drop in sessions, check with your document czar or call the HELP DESK (483-5221).
Need ITS
Help?
FIRST, Call the HELP DESK...
(517) 483-5221
1-800-644-4522.
Email us at lcc1@lcc.edu
