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WHY UPGRADE?

Vendor support for the version of Collaboration Suite that the College is currently using is no longer available. Collaboration Suite supports the critical applications of email, calendaring, voicemail and file storage. The College must upgrade to the new version so that vendor support for the applications can be restored.

Most of the features in the new version will stay the same. For example, the College will continue to use Microsoft Outlook, and provide desktop and Web access to email, calendars, and files. Some features that will change include:

·        More flexibility in assigning access rights

·        The ability to assign access rights to a group at one time

·        Elimination of “public” files (files may still be shared with everyone but through a different process)

Transferring your existing individual email, calendars and files to the new version will be the majority of the work needed for this project. 

WHAT ARE THE BENEFITS?

There are several benefits to the upgrade in addition to the continued support from the vendor. The new release provides several improvements and solutions to identified problems. For example, access to documents can be granted at a folder or even document level versus the current system which only allows access rights at the workspace level. There is also an update for our campus voicemail that will address several problems experienced with the existing version. Users will also see improved performance as we are taking this opportunity to upgrade the hardware that supports the application.

WHAT MUST EMPLOYEES DO?

All LCC employees will need to transfer their existing email, calendar, tasks, address book, personal Outlook files, and workspace files to the new system. Employees will receive detailed instructions on the transfer process later this month. In addition, drop-in work sessions will be available for any employees who need assistance.

Each division has a document czar who has been working on an updated workspace and folder structure that is designed to make it easy to transfer files. You will receive information about your divisional structure from your document czar.

Prior to the transfer, employees can help by cleaning out their workspaces. Deleted items can be recovered if necessary, so don’t be afraid to toss documents out.

WHEN WILL WE UPGRADE?

The new system is installed, tested and ready to be used.

The cutover date will be December 20. At this point all NEW email will be delivered to the new system.

Employees can begin the transfer process in early December. Check here for updates. The time period for transferring will continue until February 29, 2008 when the old system will be disconnected; however, beginning December 21, 2007 all new email will use the new system. The old system will be accessible but not operational. To avoid having to check both systems for your email, calendar and files, employees are strongly encouraged to make the transfer as soon as possible.

Again, employees will receive detailed instructions on the transfer process later this month, and drop-in work sessions will be available for any employees who need assistance.

Need more info? Go to OCS FAQs
more Tech Changes. . .

Need ITS Help?
FIRST, Call the HELP DESK...
(517) 483-5221

1-800-644-4522.

Email us at lcc1@lcc.edu