Help Desk  > Printers
  How to use LCC's Printers
 

Printing - This page contains help with printing issues.

 

Printer access for new students

In order to print from a computer on campus you must be logged on to that computer using your own Technology User ID (TUID)

Click here for instructions to set up your TUID 

 

Printer access for new employees

Once you have generated your Technology User ID by registering your Star Port  you can follow the steps below below to connect to a a networked printinter.

1. Navigate to the Find Printers window from the Windows desktop

  • Click Start > Search >For Printers

This brings up the Find Printers window.

2. Click the drop down arrow to the right of the In: box and select star from the list.

3. Fill in the Name: field with the building abbreviation and floor number where the printer resides.

Refer to Printers: Building Code Abbreviations.

The field is not case sensitive

Examples:

  • TLC3
  • gvt1
  • mcc2

4. Clear the Location: field, if necessary

This field should be blank.

5. Leave the Model: field blank.

6. Click the Find Now button.

A list of printers matching the search criteria is displayed.

If you enter the building abbreviation only, and do not specify a floor number,  the resulting list  includes all the available printers in the entire building.

7. Double click on the desired printer from the list displayed.

You may see a message telling you that the driver for the selected printer is being installed.

You may see a message telling you it is connecting to the specified printer.

8. Send something to the printer to test that it works.

9. Call the Help Desk if you have problems.

Printing Problems

The most common reason why users can't print is because they are not logged on to the network.

  • You must be logged on to the network with your TUID in order to print. The generic Techid does not have printing capabilities. If you have not set up your TUID yet, click here for instructions to set up your TUID.

  • Usually restarting your computer and re logging  into the network will  fix your printing problem.

  • However if no one is able to print to a certain printer.  it may be necessary to turn the printer off and back on before restarting your computer.

 

Servicing your copier or fax

Click the link below for information about servicing your copier or fax

http://www.lcc.edu/purchasing/services_information/maintenance_repair.htm