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What is the bid process when
ITS purchases hardware?
ITS divides hardware into six categories: Intel desktops, Intel laptops, Intel
servers, Unix servers, Apple computers, and all other hardware. Every two years,
ITS conducts hardware
evaluations and, through a competitive bid process, selects a separate vendor for each of the following: Intel
desktops, Intel laptops, and Intel servers. This allows the college to order equipment during the two-year
period without having to re-issue bids. Unix servers are ordered less frequently so
ITS issues a separate
bid for each Unix server ordered. Apple computers are purchased directly from Apple. All other hardware is
bid as needed.
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What is the standard hardware used at the college?
To see a list of supported hardware, refer to
ITS Recommended Hardware.
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How do I get a new computer
for my office?
Discuss your request with your Divisional Operations Leader.
All requests for computer upgrades start with the Divisional Operations Leaders. Since they have a better
understanding of whether upgrades are needed, they are the first level of approval. The Divisional
Operations Leader completes and approves an electronic upgrade request form. It is then passed on to
ITS for final approval.
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How long will it take to get an upgrade?
ITS prioritizes its work as follows: Fixing computers that are broken is
the highest priority. Installing computers for new employees who do not have a computer is the
second priority. A computer that must be upgraded to support a college initiative is the third priority.
Finally, general computer upgrades are the lowest priority. ITS upgrades approximately 50 computers per month.
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Instructions for using your
CD-RW drive on your new IBM Thinkpad
If you have recently been upgraded to a new
IBM Thinkpad you may have noticed that is does not have a 31/2 inch
floppy drive. Instead of a floppy drive, your new laptop is
equipped with what is called a CD-Rewritable drive. For
instructions on how to save to your CD-RW drive please refer to the
instructions for Creating
a New CD.
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Can I get Microsoft Office installed on my home computer?
For a nominal fee (to cover duplication
costs), you can purchase the CD-ROM disks that will allow you to install
Microsoft Office programs on your home
computer. Click
here for more details.
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