Famis
The Administrative Services Request Forms allow you to easily enter requests on-line for non-technology related services. Please call 483-5221 if you encounter any problems with this system.
Click on the topics below for information about how to access and use the Famis Work Request System:
The Administrative Service Work Request System (Famis) allows you to easily enter Work Requests on-line for the following services: |
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Log on Information
When you enter the Famis system through Star Port you will not be prompted for a user name or password. An account is generated for new employees automatically. If you are unable to access Famis through the eToolbox in Star Port please contact the Help Desk .
User profile
We recommend that you review your profile information in Famis by clicking the Customer Profile link on the left, to make sure your location and contact information are correct.
Tracking Your Request Status
The response time for requests depends varies depending on the request type.
To check the status of of your request
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Log into Star Port and then click the Famis link in the LCC eToolbox
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Click on Search for Work Requests - on the navigation bar at the top of the page.
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If you know your request number, that is all you need to enter, if not fill in the other fields
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Click the Execute Query button.
If you have questionsor need additional assistance, pleasesubmit a Service Request Form or call the Help Desk at 483-5221 (1-800-644-4522 - for long distance). |
Help Desk
(517) 483-5221 or
(toll free) 1-800-644-4522 option 4
Additional contact
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