Citrix
Information on how to access the network from off campus. 

 Microsoft Office
Answers to commonly asked questions for Access, Excell, PowerPoint and Word.

Collaboration Suite
Collaboration Suite is the file and communication system used by all LCC employees. Collaboration Suite is an integrated e-mail, calendar, task, and file management system accessible through a Single Sign-On in Star Port. Collaboration Suite will replace Lotus Notes as the communication system and Novell as the network file system.

On-campus Printing and Networked Files
Print documents when on campus and access resources stored in network files. 

Palm Pilot
Learn how to synchronize and add calendar entries.

Computer Hardware Upgrades
Information on college standard software and how to request a hardware upgrade.

Registration and Student Records (Student System)
Enrollment services system for Web registration, grades, transcripts and more.

Desk Manuals
The Desk Manuals Index is accessed on the Star Port Home Page.  The Desk Manuals are step-by-step instructions for the completion of specific jobs and operational functions.  The manuals also include navigational instructions for online applications and forms.

Reporting
Find out how to request statistical data reports about the college. 

Electronic Course Content Delivery (Angel)
LCC's course management system that includes course sites for online learning.

Star Port
Star Port is your personal gateway to technology resources and information at LCC.

E-mail for Employees
E-mail is Collaboration Suite. 

Systems Access 
System used to request computers systems access for staff. 

Famis 
Find out how LCC's online work request system works.

Technology User ID (TUID)
 What is it, creating a TUID,  passwords and more.

Help Services
Receive assistance through the LCC Help Desk, online advisors and student orientation sessions

Telephone information
 Please see the telephone section below.

Internet Access
Arialink is he internet server provider that the college provides to its employees free of charge.
 

iSupport
iSupport is the replacement for the current trouble ticket system (McAfee Help Desk) used by the LCC Help Desk to track technical issues / problems. iSupport allows the Help Desk and all LCC employees to submit, monitor and respond to Service Requests online. The iSupport web feature is an enhancement - you will still be able to log requests via the telephone (483-5221) or by email (lcc1@lcc.edu).

Tip Sheet/Quick Source Guides
Tip Sheets/Quick Source  Guides are accessed through the public workspaces or the Employee Desk Manual.  Tip Sheets/Quick Source Guides are supplements to training with step-by-step instructions for specific technology used on Campus.

Windows 
Answers to you "how To" questions for Microsoft Windows.

Telephone Information

LCC Directory: 
The LCC Directory is accessed on the Star Port Home Page.  By Providing the division/department/program/employee's name or telephone number, the directory can provide name, campus location, Email, phone number, department and mail code.

SBC Smart Pages
Desk top access to the online SBC telephone directory puts white pages, yellow pages, emergency, area codes, and service numbers at your fingertips.

Telephone Directory
LCC's telephone system provides a corporate directory that is updated every 24-hours. First and last name searches result in direct dial to the employee.

Telephone help resources
Additional telephone and voice mail information can be found Tip Sheet/Quick Source Guides Also the Desk Manual contains phone documentation and complete phone and voice mail training tutorials can be found in iLearning, accessible via Star Port.