| CQI Program PowerPoint Files |
| October 22, 2008 PowerPoint, Dr. Frank Fear Extraordinary Change (PDF) September 17, 2008 PowerPoint American Customer Satisfaction Index (ACSI) (1.7 MB PDF) |
| Quality Web links |
| MAQIN, Madison Area Quality
Improvement Network Deming Electronic Website Deming Institute Michigan Quality Council American Society for Quality Section 1008 In2:InThinking Network Delta Strategy, Grand Rapids Community College |
| More Links of Interest |
| SCORE 'Counselors to America's Small
Business' American Society for Training and Development South Central Michigan Chapter (ASTD) Michigan Small Business & Technology Development Center, Region 8 |
CQI Resource Library
Capital Quality Initiative Resource Library has books, videos, and audiotapes
on a variety of quality topics for members to check out. For a complete list of
our resources or to browse the library, visit us at the CQI office in at LCC's
West Campus in the Business and Community Institute Offices.
The Resource Library is located at Lansing Community College's West Campus in
the Business and Community Institute Offices
The facility is located in Delta Township at Sanders Road and Cornerstone
Drive. Sanders Road is between Creyts Road and Snow Road off Mount Hope, just
east of the David Chapman Agency. West
Campus Map
Please call first, to make sure someone will be available (517) 483-1363.
