Welcome to CQI's Calendar of Events Web Pages
CQI Academy for Quality Management Fundamentals
Fall 2008 Academy
- Introduction to Quality Management
- Applying Systems Thinking to Your Business
- Listening to & Utilizing the Voice of the Customer and Understanding the Language of Variation
- Generating Improvement Results with the PDSA Cycle, Quality Tools and Measurement Planning
- Restoration of the Individual: A Practical Approach to the Psychology of Improvement and Change
September 25, October 2, 9, 16 and 23, 2008
8:30 a.m.-4:30 p.m. each day
Academy Instructors: Adrian Bass, Mark
Becker, Lauretta Fortune and Mary Jenkins
Tri-fold flyer and registration form for the Academy (pdf)
Resource Leadership Workshop
This one-day seminar features a set of practical simulation exercises designed to vividly illustrate the difference between working in traditional organizations (referred to as "Red Pen Companies") and those applying new leadership concepts ("Blue Pen Companies"). It is an interactive session that involves participants experiencing and feeling the difference between Red Pen and Blue Pen Companies. It is an excellent simulation that offers attendees insight into what it is like to work in a system and to be led in two contrasting environments.
Seminar Leader: Dr. Bill Bellows
Thursday, November 6, 2008
8:30 a.m. - 4:30 p.m.
Lansing Community College, West Campus
New lower price: $175 CQI or In2: InThinking Network
Member; $225 non-member
Resource Leadership Flyer (pdf)
All Programs will be held at the Lansing
Community College's West Campus Conference Center, unless noted
otherwise.
Map to West
Campus.
