Welcome to CQI's Calendar of Events Web Pages
2008 Theme: Leading with Quality
Wednesday, September 17, 2008
7:00 a.m. Registration starts
7:15-8:00 a.m. Breakfast Buffet
8:00-9:15 a.m. Program
How the American Customer Satisfaction Index can Help Your Organization Stay Competitive (pdf)
Presenter: Forrest V. Morgeson, PhD, Research Scientist with the National Quality Research Center at the Stephen M. Ross School of Business, University of Michigan
Sponsor: Accident Fund Insurance Company of America
Cost: $25 for members, $30 for non-members
Thank you Accident Fund Insurance Company of America, September Sponsor
Headquartered
in Lansing, Michigan, Accident Fund is the 10th largest writer of workers
compensation insurers in the country. Founded in 1912, Accident Fund is
rated "A"(Excellent) by A.M. Best and is a wholly owned subsidiary of Blue
Cross Blue Shield of Michigan. Accident Fund has four workers compensation
subsidiaries; Accident Fund National Insurance Company, Accident Fund
General Insurance Company, United Wisconsin Insurance Company and CompWest
Insurance Company. Accident Fund and its subsidiaries operate in 48
states and the District of Columbia. The company also provides third party
administration services and disability management. More information can be
found at www.accidentfund.com.
Wednesday, October 22, 2008
7:00 a.m. Registration starts
7:15-8:00 a.m. Breakfast Buffet
8:00-9:15 a.m. Program
CQI Breakfast Program
"Extraordinary Change in Extraordinary Times"
(pdf)
Presenter: Frank Fear, College of Agriculture and Natural
Resources, Michigan State University
Sponsor: Emergent BioSolutions, Inc.
Cost: $25 for members, $30 for non-members
Wednesday, November 19, 2008
7:00 a.m. Registration starts
7:15-8:00 a.m. Breakfast Buffet
8:00-9:30 a.m. Program
CQI Breakfast Quality Fair
What's a Quality Fair? A forum in which not one, but several round table topics are offered simultaneously and you can choose the subjects most relevant to your needs. Increase the value of this unusual program by sending not one, but a number of your employees, so each can be briefed on a different subject, making for a simple, affordable way to diversify quality efforts in your operation.
Sponsor: Sergent Results Group
Cost: $25 for members, $30 for non-members
Wednesday, December 10, 2008
7:00 a.m. Registration starts
7:15-8:00 a.m. Breakfast Buffet
8:00-9:30 a.m. Program
CQI Breakfast Program
"A Complaint is a Gift"
Presenter: Dr. Janelle Barlow, author, "A Complaint is a Gift"
Sponsor: Sparrow Health System
Cost: $30 for members, $35 for non-members
All Programs will be held at the Lansing
Community College's West Campus Conference Center, unless noted
otherwise.
Map to West
Campus.
