Capital Quality Initiative Office and Resource Center

Lansing Community College West Campus
Business and Community Institute
The facility is located in Delta Township at Sanders Road and Cornerstone Drive. Sanders Road is between Creyts Road and Snow Road off Mount Hope, just east of the David Chapman Agency.
http://www.lcc.edu/maps/westcampus.htm

CQI Steering Committee

Capital Quality Initiative Staff

Adrian Bass, Director 
Phone: 517-483-1362 
e-mail: bassa@lcc.edu 
FAX: 517-483-9823

Jean Tennis, CQI Specialist 
Phone: 517-483-1363 
e-mail: tennisj@lcc.edu 
FAX: 517-483-9823

Mailing Address:
9500W-Capital Quality Initiative
Lansing Community College
P.O. Box 40010
Lansing, MI 48901-7210

Whether you or your organization's focus in quality is in customer satisfaction, team building, problem solving, customer surveys, leadership, management principles, or other quality-related topics, a CQI membership will assist in your continuous quality improvement efforts by providing the learning opportunities necessary for successful implementation. More on membership.