Q:  Who can use the TLC Computer Lab?

Currently registered students and staff are welcome to use TLC Computer Lab. The Computer Lab opens Monday through Friday 7am - 12 middle night, Saturday and Sunday 9am - 9pm.

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 Q: What ID should I bring in to get in to the computer lab?

Students must have a valid Star Card to access to the TLC Computer Lab. If you do not have a Star Card, please take a valid picture ID to Parking Services, Room 215.1, Gannon Building. The 1st Star Card is free. If you lose or damage your card, replacements are $15.00. If you missed your card in your car or home, we will offer you a Temporary pass but that is limited to one time per semester.

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 Q: Where can I get a Star Card?

Star Cards are available at Parking Services in the Gannon Building (Room 215.1). Their hours of operation are:

8:00 AM to 7:00 PM Monday - Thursday
8:00 AM to 5:00 PM on Friday  

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 Q:  How do I log into the Network?

A network account and Technology User ID (TUID) have been created when students register for classes at LCC, so that students can login to the network and access Star Port to look up their TUID and set their own password. If you are on campus and you don't know your TUID or password, do the following:

• Turn on the LCC computer;

• At the Network Login prompt enter "techid" for the username and password;

• Click on the OK button (you will be linked to the LCC web site);

• Click on the button , and
  provide the required information in the form and then click "Continue";

• If you are new student, you need to go to first;

• TUID will be provided for you by college and you need to set up a password;

• Once you received your TUID and made a password, you can log into STAR PORT from the LCC home page.

After you opened the Star Port account, you need to log off the computer and wait for 10 minutes and then you be able to use your  TUID and password to login the Network. If you do not wait for an enough time, your account will be locked out. Then you need to wait for at least 30 minutes to login.

You can always call 483-5221 LCC Help Desk or 483-1038 Computer Lab ( or stop by computer lab) to get an assistance.

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  Q:  What do we use TUID for?

Every LCC student has a network account. Technology User names are assigned when students register for classes at LCC. Students have to use the TUID to login to the campus network in order to access various computing resources, such as the ability to print or through the LCC home page to access Star Port Home, where you can access various online resources.

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 Q: Do I still need a password to login Oracle system?

Yes. You need to use your StarPort TUID and password login to Oracle system.  If you have any problems, please contact Help Desk at 483-5221.

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 Q:  What should I do if I get a concurrent login error when logging into LCC's Network while on campus?

First, you need to check your TUID and password. You may reset your Star Port password. 

1. Go to the LCC home page (www.lcc.edu) by using "techid" for user name and password
2. Click on
3. Provide an required information
4. Follow the direction to reset your password

If it is still not working, please call the Help Desk at 483-5221 or send an e-mail to LCC1@lcc.edu explaining your problem.

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 Q: How do I log onto Angel or New Student System?

• Launch your IE browser and go the LCC home page (http://www.lcc.edu)

• Click on the Star Port Login button

• Enter your TUID and password

• After  you logged in to the Star Port, you will be able to see the Angel and Student System links in the LCC eToolBox of Star Port home page. You can use same TUID and password to login to Student System.; however college will provide you a  password for Angel course website after  you enrolled a class.

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  Q:  How do I get and use my LCC e-mail account? Where can I access it?

All registered LCC students will have an e-mail account provided by the College. The LCC e-mail account is accessible through Star Port, but first you need to request for an e-mail account in the Star Port - My place. Your LCC student e-mail address is your TUID@email..lcc.edu (for example: smithera@email.lcc.edu). Please go to the link below to get a detail instruction:

http://www.lcc.edu/helpdesk/student_email/

If you have any questions about your web e-mail account in Star Port, contact the Help Desk at 483-5221, or send an e-mail to LCC1@lcc.edu, or stop by the TLC100 Computer Lab on campus. 

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 Q:  If I have my own e-mail account, how do I use it?

Instead of using your LCC e-mail, you may provide an alternate e-mail address as your preferred e-mail address. Your LCC e-mail address is displayed in Star Port. You can update it by following the steps below:

• Log into Star Paort on LCC web site (http://www.lcc.edu)

• Click on "My Place"

• Put you own e-mail in to the request for an account box and then click "Change"

• It will takes 24 hours for processing