CURRICULAR GUIDE

Travel Agency Operations
Certificate of Completion

Curriculum Code: 0919  (Effective Fall 2002 - Summer 2007)

This curriculum is designed to give individuals with travel experience the basic
skills and knowledge necessary for an entry level position in a travel agency. 

Students should see Course Descriptions or Course Offerings for course
prerequisite information.  See the Assessment and Placement Testing section for
skills assessment and advising information.

Contact the Business Department, Old Central Building, Room 210, telephone number
(517) 483-1522.

REQUIREMENTS                                                 TOTAL: 17 CREDITS
CODE        TITLE                                                 CREDIT HOURS
CISB 102    Internet Literacy                                                3
MGMT 150    Managing Customer Relations                                      3
MGMT 239    Time and Stress Management                                       3
OADM 203    Professional Office Procedures                                   2
TRVL 100    Travel Agency Operations                                         3
TRVL 140    Airline Computer Reservation I                                   3

            MINIMUM TOTAL                                                   17

Students should see course descriptions to find out when departments plan to
offer courses.  Students who for any reason are unable to follow the course
sequence suggested below (for example, those who are part-time, have transferred
in courses from another school, or have prerequisites to fulfill) should contact
an academic advisor or counselor for help with adjustments.

CISB 102
MGMT 150
MGMT 239
OADM 203
TRVL 100
TRVL 140