Thank you for choosing the Business & Community Institute and Lansing Community College as your partner! Whether your organization seeks to lead change or respond to change, we will guide you towards the solutions needed to prosper and excel.
I encourage you to contact one of our Business Development Managers or me to learn how we can help you thrive in the ever-changing marketplace.
Bo Garcia, MBA, MPA
Business & Community Institute
Customer Satisfaction Ratings -- July 1, 2012 through June 30, 2013
- Training Satisfaction Measure
98% of BCI Trainers met or exceeded customer expectations.
- Course/Content Satisfaction Measure
98% of BCI course content met or exceeded customer expectations.
- Participant Satisfaction Measure
98% of BCI participants stated they could demonstrate the behaviors outlined in the training objectives.
Your Satisfaction is Guaranteed
If you are not satisfied that the stated learning and/or performance objectives have been met by participants in a program, the BCI will make accommodations for those participants to repeat the training as needed to achieve desired outcomes.
The Business & Community Institute
Phone: (517) 483-1857
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