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The Business & Community Institute

Quality Management Systems

Quality and the human factor go hand in hand.  Lean practices, such as Six Sigma, ISO 9001:2000 certification, and other continuous improvement efforts are disciplined and data driven, aiming for virtually defect-free products and processes.

 

Combining these powerful statistical tools and methodologies with appropriate leadership and workforce development skills can have a tremendous positive impact on the organization's culture, driving gains in employee satisfaction, productivity, customer satisfaction, and profitability.

 

With a network of resources that includes top-of-the-line consultants and master trainers, the BCI is prepared to help you develop quality systems throughout the organization.  Quality assurance topics include:

  • ISO 9000/QS 9000/TS 16949
  • ISO 14001
  • QS 9000
  • Internal Auditing for ISO/TS 16949:2002
  • Quality Core Tools
  • Problem Solving
  • Total Quality Principles
  • Six Sigma
  • Statistical Process Control (SPC)
  • Lean Competitive Manufacturing
  • Kaizen/Continuous Improvement
  • Lean Office

 

Organizational Consulting/ Coaching/ Analysis

Performance Assessment Tools

Human Resource Development/ Business Success Skills

Quality Management Systems

Computer Training

Technical and Skilled Trades

Specialized Skills

Manufacturing Systems



 Business and Community Institute - Phone: 517-483-1857 - Contact Us