Course 1: ASTD's Human Performance Improvement in the Workplace
This overview course, a prerequisite to all other HPI program courses, lays the groundwork required to make the shift to a human performance improvement environment.
Learn how to use the HPI process to help you
- articulate business goals that link to human performance
- understand the current state of performance in the organization and find root causes for deficiencies
- implement solutions and evaluate the results
- manage the change that accompanies interventions
Learning Objectives
- Discuss the origin and the underlying primary principles of HPI
- Explain the relationship between the steps in the HPI process
- Apply analysis models to determine performance gaps and their root causes
- Describe a process to evaluate the impact of interventions
- Outline a strategy for addressing the root causes of performance gaps
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