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The Business & Community Institute

Emerging Leadership Academy

A comprehensive program that develops fundamental leadership skills among those emerging into new management responsibilities.  

 

Contact any of our Business Development Managers to find out about customization opportunities for your company.

 

Emerging Leadership Skills (28 hours. See descriptions below.)

* Essentials of Leadership (Pre-requisite for all leadership classes)

Leading Change

Setting Performance Expectations

Coaching for Success

Communicating and Listening

Resolving Conflict

Attitude is Everything

Emerging Leadership Course Descriptions:

ESSENTIALS OF LEADERSHIP (4 hours)

This is the foundation for each of our leadership certificates. This course teaches leaders how to get results through people. Tools necessary for a successful "leadership journey" will be presented. Participants acquire a set of proven interaction skills, discover seven Leadership Imperatives key to meeting today's challenges, and realize their role as a catalyst leader who inspires others to act.

LEADING CHANGE (4 hours)

This training focuses on the crucial role leaders have in effectively exploring change, introducing change, and helping others overcome resistance typically associated with change. Leaders learn how to conduct effective change discussions that minimize the potentially negative effects of change on morale, processes, and productivity.

SETTING PERFORMANCE EXPECTATIONS (4 hours)

Helps leaders prepare for and conduct planning discussions, encourage continued involvement, and work with project teams or task forces on their performance plans.

COACHING FOR SUCCESS (4 hours)

Introduces skills for guiding individuals and teams toward achieving successful results. Leaders learn the importance of helping people learn from successes rather than mistakes, how to balance seeking and telling, and how to conduct an effective coaching discussion.

COMMUNICATING AND LISTENING (4 hours)

“Communicating and Listening" is designed to equip employees with the skills they need to communicate clearly and listen carefully.

RESOLVING CONFLICT (4 hours)

Enables leaders to recognize signs of conflict, assess the conflict to determine their level of involvement, and serve as a catalyst to encourage those involved in the conflict to achieve resolution. Leaders learn the skill to both provide support and to act as mediators.

ATTITUDE IS EVERYTHING (4 hours)

Creating and maintaining a healthy attitude is imperative to the success of an individual as well as an entire organization. A positive environment can increase productivity and improve morale, quality, customer satisfaction, etc. However, at any given time, there can be individuals or groups of individuals who delight in depositing their negativity here and there. If not detected and eliminated quickly, this attitude can spread throughout the organization with alarming speed. This program will provide participants with the tools to recognize when there is an attitude problem and the steps necessary to correct it.

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