Frequently Asked Questions
1.
What is a proctor?
A proctor is someone who administers a test. The proctor must be
associated with some kind of educational institution, such as another college,
university or local school. Work places, even if the work place itself is an
educational institution, are not acceptable for proctoring due to a conflict of
interest. For the same reasons, the proctor cannot be someone with a personal
history with the student. The student must contact potential proctors and
obtain general contact information if the proctor agrees to administer their
exams.
Military Personnel can use an education center/coordinator. If this option is not available, you may use a reporting officer.
2. Do I need a proctor?
You may need a proctor if your instructor
requires that you take your exams in a secure
testing environment. If you live in the Greater
Lansing Area you would test at the LCC Assessment Center and
not need to submit a proctor request form.
If you live outside the Greater Lansing Area (60 miles from downtown Lansing) and would like to test off campus, then you will need to locate a proctor to administer your exam(s).
Students who reside at least 60 miles from the main campus Assessment Center can request to test at the Livingston County Center in Howell free of charge. Students who reside within 60 miles from the main campus Assessment Center will be charged $15 per test if they choose to test in Howell. Please fill out the proctor request form.
3.
How do I setup a proctor?
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To set up a proctor, contact someone at your local educational institution. If someone is willing to proctor your exam, get his or her name, phone number and email address. Make sure to ask if the proctor charges a fee for services. Fees are the responsibility of the student.
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Once you have the proctor's information please enter the information on the Proctor Request Form or contact the Online Testing Support Office in the Assessment Center at (517) 267-5503 and provide us with the information. We will confirm everything with your proctor choice.
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If your proctor choice is accepted, we will send a confirmation to your email address letting you know everything that you will need to do. If it is not, we will contact you and advise you as to how to obtain a proctor who will work.
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You must re-new your proctor every semester by contacting the Online Testing Support Office at (517) 267-5503. There is a proctor deadline in which your proctor needs to be set up by each semester that every student should follow.
4. How will I know that my
proctor request has been approved or denied?
The Online Testing Support Office will send you a proctor verification notification to the email address you provided on the proctor request form.
5. Can I take my tests at the Livingston County Center in Howell?
Students who reside at least 60 miles from the main campus Assessment Center can request to test at the Livingston County Center in Howell free of charge. Students who reside within 60 miles from the main campus Assessment Center will be charged $15 per test if they choose to test in Howell. Please fill out the proctor request form.
6. Will I be charged proctoring fees?
All proctoring fees (if any) are the
responsibility of the student. Please
contact your proctor regarding fees.
LCC students who would like to test at the Livingston County Center and reside within 60 miles from the main campus Assessment Center will be charged a $15 per test fee.
7. Is there a deadline to
setup a proctor?
Yes.
Typically, the deadline for fall and spring
semesters is 8 weeks into the semester, and
for summer semester, it is 4 weeks into the
semester. Please
Click here for semester
deadline dates.
8. How long does it take to set
up a proctor?
We require
7-10 business days
to process a proctor request.
9. How often do I need to set up
a proctor?
A proctor needs to be set up once per semester
for every semester you are taking online
classes. Once your proctor is verified we will
send all of your online course exams to your
proctor. Proctor requests
must be submitted by the posted deadline.
10. What do I do if my schedule
changes?
Contact the
online testing support office
immediately regarding any changes to your
semester course schedule. (including adds,
drops, incompletes, etc?.)
Click
here for contact information listed below.
11. What do I do if I have
problems with my proctor site or if I need to
change a proctor?
Contact the
online testing support office
immediately regarding any proctor issues or
changes.
12. Do I need to set up a proctor
for each online course for which I am enrolled?
No, once your proctor is verified we will send
out all tests for each online course.
13. I am an EArmyU student
who has just been deployed, how do I set up a
proctor?
Please follow the
steps from question
#3. Military Personnel can use an
education center/coordinator. If this
option is not available, you may use a reporting
officer.
14. How long will it take
for my test(s) to be sent to the proctor?
Within 2-3 business days of receiving your tests
from your instructor we start the process of
sending your test out
via our certified mail, Learning
center courier, or email. If it is
certified mail or a Learning center, depending
on distance, you should allow for 5-7 business
days.
15. I'm enrolled in a hybrid
course. Can I set up a proctor to take my
test somewhere other than the LCC Assessment
Center downtown campus?
No. We only approve off-campus testing for LCC
online learning students.
You can reach the Online Testing Support Office in the Assessment Center by calling (517) 267-5503. We can also be reached by email at lcc_online_testing@lcc.edu.
