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Deaf and Hard of Hearing Services

Interpreters provide interpreting services for Deaf/Hard of hearing students. The interpreter's function is to facilitate communication between Deaf/Hard of hearing students, instructors and students in the classroom.

Requesting Accommodations

Every student receiving services from Center for Student Access must request accommodations every semester they are attending Lansing Community College. This needs to be done as early as possible. It could take up to two weeks for accommodations to be arranged.

To arrange for accommodations students need to make an appointment online or call (517) 483-1924 to set up a time to meet.

Student Responsibilities

  • Attend all classes regularly.
  • Contact your interpreter by calling the interpreter's LCC phone at 517-483-5214 (voice only), VP# 517-507-3989 or VP# (866) 948-1848 if you cannot attend a class or if you will be absent from all classes.
  • If you miss two classes in a row without contacting your interpreter, interpreter services will be put on hold until you contact an access consultant at (517) 483-1924.
  • All course related questions should be directed to your instructor, not to your interpreter. The interpreter's role is to interpret for you and the instructor.
  • Discuss technical signs or specialized vocabulary with your interpreter. If you do not understand a sign the interpreter has used, ask for clarification.
  • Be on time.
  • The interpreter will wait outside the classroom until you arrive. The interpreter will wait 10 minutes for a one-hour class, 15 minutes for a two or more hour class.
  • If you will be late, contact your Interpreter by calling the Interpreter's LCC phone at (517) 483-5214, (voice only), VP# (517) 507-3989 or VP# (866) 948-1848 to say what time you will arrive and the interpreter will meet you at that time.
  • During exams and tests, questions should be directed only to your instructor. The interpreter will interpret your question and the instructor's response.
  • If you have a difficult time understanding the interpreter, talk with the interpreter first. If the issue is not resolved, you should bring your concerns to an access consultant.
  • If the interpreter does not show up: Since emergencies do come up, please wait 15 minutes for the interpreter
  • If the interpreter is late more than twice, contact an access consultant at (517) 483-1924. Tutor requests: If you do not need an interpreter for tutoring, make your request directly to the Tutorial Office. Tutor requests should be made as soon as you have registered for classes.
  • If you need an interpreter for tutoring time, schedule tutors through the tutorial office and an access consultant or the interpreter for that class.

Tips for Success

  • Tutoring -This is for your benefit. You must show up at your scheduled time and be prepared.
  • Be prepared for class
  • Have assignments prepared before class.
  • Have note taking paper ready, if you are using a note taker. It is your responsibility to pick up the paper at the Counseling/Advising front counter.
  • If you have problems in class, see the instructor right away.
  • If you have problems with accommodations, contact an access consultant right away.


Interpreters are hired to interpret/transliterate as accurately as possible. To accomplish this, interpreters should convey message content, facial expressions, gestures and moods.

Interpreters are expected to view information conveyed during an interpreting session as confidential. However, Interpreters may need to share classroom related issues with Center for Student Access (CSA) staff on a need to know basis. CSA uses a team approach in the collaboration and sharing of work related information. There will be times when interpreters will share confidential information abut students, work experiences and challenges for the purpose of improving the quality of CSA services.

Interpreters will remain with students for the duration of each session for which they are scheduled. If an instructor goes past the end of the class or if a student needs to talk with the instructor, the interpreter may stay if his/her schedule allows

Interpreters are expected to direct questions from Deaf/Hard of hearing students to the instructor. Questions from the instructor should be directed to the Deaf/Hard of hearing student.

Students from the LCC Interpreter Training Program (ITP) may be placed in your class to observe the Interpreter and/or do some interpreting. These students are there observing the interpreting process. If there is a problem or concern, students should talk with their interpreter.

Students should contact CSA with any questions about this information.

Interpreter Role in the Classroom

What an interpreter is expected to do in the classroom, as well as what they are expressly not allowed to do is outlined in the following table.

Interpreters will: Interpreters will not:
Interpret lectures and classroom discussions. Help the student catch up on materials missed.
Be on time. Re-teach the course content.
Act in a professional manner. Interpret during class breaks.

Center for Student Access

Center for Student Access
Gannon Building - StarZone
Phone: (517) 483-1924
Additional contact information »

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